Senior Manager, Employee Experience

About the position Our mission: to eliminate every barrier to mental health. At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Senior Director of Employee Experience, the Senior Manager, Employee Experience will manage rising operational complexity across multiple hub cities while taking on the critical analytics load required to support our PBPs and the business to drive deeper insights and broader impact. We are looking for a candidate who possesses very strong project management skills, is a compelling communicator, and a rigorous analytical thinker, but who still maintains the "human touch" that our employees expect. If you thrive at the intersection of data-driven insights and people-centric culture, this is your role. This position is based in NYC and operates under a hybrid model with three days per week in our HQ at 60 Madison Ave office reqiured.

Responsibilities

• Project Leadership: Lead the planning, communication, and rollout of complex, high-impact cultural initiatives across the company.
• Thriving Strategy: Lead the continued evolution of Spring Health’s culture through the execution of our engagement survey (Thriving Index) and design programs that address our greatest opportunities to Thrive.
• People Analytics: Be a strong partner to manage the analytical load for EX and PBPs to provide deeper organizational insights, replacing manual processes with scalable, AI-driven solutions.
• Hub Operations: Manage the operational complexity of creating a consistent employee experience across multiple hub cities. Ensure that behaviors and programs are designed to optimize thoughtful use of our workspaces.
• Resilience: Naturally persistent and resilient - can lean into ambiguity and juggle multiple complex priorities without getting stuck in the weeds.

Requirements

• 5+ years of experience leading initiatives across employee engagement or organizational development.
• Proven track record of end-to-end experience building, launching, and managing large-scale employee engagement and experience initiatives in a high-growth, fast-paced organization.
• Track record of building and evolving high-impact people programs tied to measurable business outcomes.
• Exceptional executive communication skills; written, verbal, and visual
• Exceptional organizational skills.

Nice-to-haves

• Familiarity with AI enablement tools.

Benefits

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.

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