Senior Regulatory Compliance Analyst

About the position The Senior Regulatory Compliance Analyst is responsible for managing and supporting a wide range of federal, state, and local regulatory reporting and compliance activities for all Astound operating entities. This role ensures timely, accurate, and complete submission of required fillings, supports internal teams with regulatory licenses, reports, and data. The Sr Regulatory Compliance Analyst also serves as a resource for regulatory research and assists in the company's compliance with telecommunications laws and standards.

Responsibilities

• Prepare and file annual reports with the federal, state, and local regulatory entities.
• Coordinate with departments such as Accounting to ensure revenue and other reported data meet applicable standards and is reported in a timely and correct manner.
• File Federal Communications Commission (FCC) Broadband Data Collection reports, Forms 481, Cable Price Survey, and Urban Rate Survey in coordination with IT and outside vendors.
• Submit required reports to state commissions and address any other federal or state government agency reporting obligations.
• Assist with updating the FCC Commission on Accreditation of Law Enforcement Agencies Manual if necessary.
• File timely reports for network outages, including details such as duration and customer impact.
• Manage and maintain microwave licenses held by Astound operating entities, coordinating with operations as necessary.
• Assist regional operations departments with regulatory related tasks such as customer notices, rate updates, and disconnect procedures.
• Research and respond to data requests from the FCC and state commissions.
• Annually update the list of current rates for customer deposits and distribute to Billing and Collections Departments.
• Modify and file interstate, intrastate, and switched tariffs based on inputs from Marketing, Network arenaflex, and Billing teams.
• Assist with gathering regulatory documents along with updates for any proposed company expansion.
• Handle FCC and State Universal Service Fund and Telecom Relay Service payments, FCC Regulatory Fees and North American Numbering Plan bills.
• Research and support inquiries related to franchise agreements, permits, and right-of-way licenses.
• Track and renew agreements and maintain both hard copy and electronic records.
• Research and respond to compliance issues including customer suspension regulations, late fees, discontinuance of service, etc. requested by the Customer Care Department, Billing & Collections, Finance, and Legal group.
• Provide research to internal departments pertaining to network interconnection agreements with other carriers.
• Maintain and update FCC Public Inspection Files for all markets.
• Other duties as assigned.

Requirements

• 3+ years of experience interacting with and handling reporting to governmental entities.
• Prior experience managing compliance projects and supporting audits requests from regulatory agencies.
• Detail oriented and able to work independently.
• Good written and verbal communications skills.
• Strong organizational skills and the ability to prioritize.
• Basic technical skills to address operational inquiries.
• Ability to adeptly locate, review, interpret and apply statutes, codes, and regulatory rules & orders.
• Proficient in the utilization of all the arenaflex Office Suite programs, including, but not limited to MS Word, PowerPoint, Outlook and Excel. Nice-to-haves
• Bachelor's degree in Business, Law, or a related field is preferred.

Benefits

• 401k retirement plan, with employer match
• Insurance options including: medical, dental, vision, life and STD insurance
• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
• Floating Holiday: 40 hours per year
• Paid Holidays: 7 days per year
• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
• Tuition reimbursement program
• Employee discount program Apply tot his job Apply tot his job

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