Experienced Customer Service Representative – Delivering Exceptional Experiences at arenaflex
At arenaflex, we're on a mission to revolutionize the way we serve our customers, and we're looking for talented individuals like you to join our team! As a Customer Service Representative, you'll be the face of arenaflex, providing top-notch service to our customers and helping us achieve our goal of being the best pizza delivery company in the world.
About arenaflex
arenaflex is a dynamic and fast-growing company that's passionate about delivering exceptional experiences to our customers. We're a team of innovators, thinkers, and doers who are committed to making a difference in our communities. With a focus on customer satisfaction, quality, and teamwork, we're creating a workplace culture that's fun, inclusive, and rewarding.
Why Join arenaflex?
* Career Growth Opportunities: At arenaflex, we believe in promoting from within. Many of our team members have started as Customer Service Representatives and have gone on to become successful franchise owners, managers, and even corporate leaders.
- Diversity and Inclusion: We're committed to creating a workplace culture that values and celebrates diversity. Our mission is to recognize, appreciate, value, and utilize the unique talents and contributions of all individuals.
- Flexible Schedules: We understand that life can be unpredictable, which is why we offer flexible scheduling to ensure that you can balance your work and personal life.
- Opportunities for Advancement: Whether you're looking to move up the career ladder or explore new opportunities, we offer a range of training programs and development opportunities to help you grow and succeed.
Job Requirements
* Age: You must be at least 16 years old to apply.
- General Job Duties:
+ Operate all equipment, including pizza makers, ovens, and cash registers. + Stock ingredients from delivery areas to storage, work areas, and walk-in coolers. + Prepare product, including making pizzas, salads, and desserts. + Receive and process telephone orders, both over the phone and in person. + Take inventory and complete associated paperwork. + Clean equipment and facilities daily.
- Communication Skills:
+ Ability to comprehend and give correct written instructions. + Ability to communicate verbally with customers and co-workers to process orders.
- Essential Functions/Skills:
+ Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). + Must be able to make correct monetary change. + Verbal, writing, and telephone skills to take and process orders. + Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. + Ability to enter orders using a computer keyboard or touch screen.
- Work Conditions:
+ Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. + In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. + Sudden changes in temperature in work area and while outside. + Fumes from food odors. + Exposure to cornmeal dust. + Cramped quarters, including walk-in coolers. + Hot surfaces/tools from oven up to 500 degrees or higher. + Sharp edges and moving mechanical parts.
Physical Requirements
* Standing: Most tasks are performed from a standing position.
- Walking: For short distances for short durations.
- Sitting: Paperwork is normally completed in an office at a desk or table.
- Lifting: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
- Carrying: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
- Pushing: To move trays which are placed on dollies.
- Climbing: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
- Stooping/Bending: Forward bending at the waist is necessary at the pizza assembly station.
- Crouching/Squatting: Performed occasionally to stock shelves and to clean low areas.
- Reaching: Reaching is performed continuously; up, down, and forward.
- Hand Tasks: Eye-hand coordination is essential. Use of hands is continuous during the day.
What We Offer
* Competitive Pay: We offer competitive pay rates and opportunities for advancement.
- Benefits: We provide a range of benefits, including medical, dental, and vision insurance, as well as 401(k) matching.
- Paid Time Off: We offer paid time off for vacation, sick leave, and holidays.
- Opportunities for Advancement: We offer a range of training programs and development opportunities to help you grow and succeed.
How to Apply
If you're passionate about delivering exceptional experiences and are looking for a dynamic and fast-growing company to join, we want to hear from you! Apply now to become a Customer Service Representative at arenaflex and take the first step towards a rewarding and challenging career. Apply Job! Apply for this job