OPTIMIZATION & INSIGHTS ANALYST (REMOTE, GA, US, REMOTE)

Salary: $85,000-$95,000 Compass Technology is a dedicated internal team for Compass Group delivering enterprise-wide initiatives that support our diverse customer base and enhance our business operations. Our domain encompasses a vast spectrum of opportunities, from hands-on desk support to Cybersecurity, Cloud Engineering, AI, and Modern Application development. We are committed to building robust IT infrastructures, driving digital transformation, and much more. Job Summary We are seeking a highly analytical and articulate Optimization & Insights Analyst to help scale our Data-Driven Cleaning (DDC) program. This role sits at the intersection of operations, data, and technology. The primary responsibility is to translate operational data into clear, actionable insights that improve cleaning effectiveness, optimize labor deployment, and demonstrate measurable value to clients. While supporting pilot site execution, this role’s core focus is performance analysis, hypothesis validation, and communication of data-driven recommendations to site and regional leadership. This is not a project management or platform administration role. It is an insight-to-action role.

What You'll Do

What You’ll Do

• Analyze Performance & Identify Optimization Opportunities (Primary Focus)
• Monitor and analyze usage, inspection, work order, and time-on-task data across pilot sites
• Evaluate threshold effectiveness and recommend adjustments Identify inefficiencies, anomalies, and labor optimization opportunities
• Quantify the impact of operational changes and validate pilot hypotheses

Translate Data into Clear, Actionable Insights

• Create concise executive summaries and structured performance readouts
• Present findings and recommended next steps to site and regional leadership
• Facilitate optimization discussions that drive operational decisions
• Prepare insight-driven materials for QBRs and client reviews
• Success in this role requires the ability to simplify complex data and communicate clearly to non-technical audiences.

Support Pilot Execution Through a Performance Lens

• Ensure site configurations align with defined success metrics and hypotheses
• Validate data integrity across platforms (ServiceNow, Nuvolo, Looker, inspection tools, sensors)
• Monitor adoption and compliance trends; coach or escalate when needed
• Provide structured feedback to Product and Technology teams based on field insights
• This role supports pilots — it does not own full implementation or act as project manager.

Drive Adoption & Operational Engagement

• Partner with unit managers and operations leaders to build investment in data-driven processes
• Establish site-level routines for usage reviews, schedule adjustments, and threshold tuning
• Deliver small-group or on-site training sessions focused on performance improvement

What Success Looks Like

• Pilot sites can clearly articulate measurable value from DDC
• Operational decisions are driven by data rather than assumptions
• Thresholds and schedules evolve based on evidence
• Leadership receives concise, structured performance insights
• Data integrity and adoption improve over time

Qualifications

• Bachelor’s Degree or equivalent experience
• 3–6+ years in analytics, operations performance, consulting, or related field
• Strong analytical skills with ability to interpret trends and patterns in operational data
• Excellent verbal and written communication skills
• Proven ability to present insights to non-technical audiences
• High ownership mindset and comfort working independently in a fast-paced environment
• Experience working cross-functionally with operations and technology teams

Preferred:

• Experience in facilities management, janitorial operations, or field services
• Experience building dashboards or performance scorecards
• Experience presenting to leadership teams

Who Will Thrive in This Role A strong communicator who can turn analysis into a clear story A structured thinker who moves from data → insight → recommendation Someone comfortable engaging both frontline operators and executive stakeholders A self-starter who can manage ambiguity while keeping focus on outcomes Apply to Compass Group today! Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Compass Technology maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Corporate are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be p formed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CorpAndFoodbuy.pdf Req ID: 1510542 Compass Technology MARY DICKSON Apply tot his job Apply To this Job