Contract Call Data Entry Specialist – Care Coordination & Healthcare Data Management for arenaflex (Chicagoland)
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About arenaflex – Pioneering Equitable Healthcare Access
arenaflex is a purpose‑driven healthcare organization dedicated to expanding access, improving equity, and delivering compassionate care coordination to underserved communities. By blending data‑driven insights with on‑the‑ground outreach, arenaflex ensures that every individual—regardless of socioeconomic status—receives the comprehensive health services they deserve. Our mission is fueled by a collaborative team of care coordinators, public health specialists, and technology professionals who are united by a shared commitment to community well‑being.
Why This Role Matters
In today’s rapidly evolving health ecosystem, accurate data is the backbone of effective care coordination. As a Contract Call Data Entry Specialist – Care Coordination, you will be a pivotal link between patients, providers, and arenaflex’s internal systems. Your meticulous work will enable care teams to track referrals, monitor outreach outcomes, and maintain compliance with stringent privacy regulations, ultimately translating into better health outcomes for the populations we serve.
Key Responsibilities – Making Data Work for People
- Data Capture & Maintenance: Enter, update, and verify client and case‑management records in arenaflex’s secure databases, ensuring each entry reflects the most current information.
- Healthcare Service Documentation: Record details of services rendered, referrals initiated, and outreach activities, preserving a complete audit trail.
- Quality Assurance: Conduct regular data integrity checks, identify inconsistencies, and execute corrective actions to safeguard accuracy across all platforms.
- Excel‑Driven Analysis: Leverage advanced Microsoft Excel functions—pivot tables, VLOOKUPs, conditional formatting—to sort, filter, and analyze data sets for trends and reporting needs.
- Office 365 Utilization: Draft documentation, manage correspondence, and collaborate via Word, Outlook, Teams, and SharePoint, ensuring seamless communication among care coordinators and administrative staff.
- Cross‑Functional Collaboration: Partner closely with care coordinators, outreach specialists, and IT support to streamline client information flow and resolve data‑related issues promptly.
- HIPAA & Security Compliance: Maintain strict confidentiality, adhere to HIPAA regulations, and follow arenaflex’s data‑security protocols in every interaction.
- Remote Field Support: Operate effectively both remotely and in‑field within the Chicagoland area, adapting to varied work environments while meeting performance benchmarks.
Essential Qualifications – The Foundation for Success
- High school diploma or GED; associate’s degree or higher in health information management, business administration, or a related field is preferred.
- Minimum of 2 years’ experience in data entry, preferably within healthcare, social services, or a regulated industry.
- Demonstrated proficiency with Microsoft Excel (including formulas, charts, and data validation) and the broader Office 365 suite.
- Exceptional attention to detail, with a proven track record of producing error‑free work under tight deadlines.
- Strong organizational skills and the ability to manage multiple client records simultaneously while maintaining data integrity.
- Excellent written and verbal communication skills; able to interact professionally with care coordinators, patients, and external partners.
- Familiarity with HIPAA regulations, data privacy standards, and best practices for secure information handling.
- Reliable high‑speed internet connection and a suitable home workspace for remote tasks.
- Valid driver’s license and willingness to travel within the Chicagoland area for occasional on‑site engagements.
Preferred Qualifications – Adding an Edge
- Certification in Health Information Management (RHIT, RHIA) or a related credential.
- Experience with electronic health record (EHR) systems such as Epic, Cerner, or Athenahealth.
- Knowledge of data‑visualization tools (Power BI, Tableau) to create actionable insights for care teams.
- Previous experience in a contract or freelance capacity, demonstrating self‑motivation and time‑management expertise.
- Exposure to community health outreach programs or public‑health initiatives.
Core Skills & Competencies – What It Takes to Thrive
- Analytical Mindset: Ability to scrutinize large data sets, spot anomalies, and recommend improvements.
- Technical Aptitude: Quick learner of new software platforms, database interfaces, and digital workflow tools.
- Communication Fluency: Clear articulation of data issues and solutions to both technical and non‑technical stakeholders.
- Integrity & Confidentiality: Unwavering commitment to protecting patient information and upholding ethical standards.
- Adaptability: Comfort navigating a hybrid work model—balancing remote tasks with on‑site responsibilities.
- Problem‑Solving: Proactive identification of data discrepancies and swift implementation of corrective actions.
Career Growth & Learning Opportunities at arenaflex
arenaflex invests heavily in its talent pipeline. As a contract specialist, you will have access to:
- Ongoing training modules covering advanced Excel techniques, data governance, and HIPAA compliance updates.
- Mentorship from senior care coordinators and data analysts, opening pathways to roles such as Data Analyst, Health Information Specialist, or Care Coordination Lead.
- Eligibility for future full‑time positions based on performance, cultural fit, and organizational needs.
- Opportunities to attend industry webinars, conferences, and workshops focused on health equity and data‑driven public health.
Work Environment & Culture – The arenaflex Experience
At arenaflex, you’ll be part of a vibrant, mission‑centric community that values:
- Inclusivity: A workplace that celebrates diverse backgrounds and perspectives, fostering an environment where every voice is heard.
- Collaboration: Regular virtual huddles, cross‑functional project teams, and an open‑door policy with leadership.
- Flexibility: Hybrid work arrangements that allow you to thrive both remotely and in the field, maintaining work‑life balance.
- Purpose‑Driven Impact: Knowing that the data you manage directly supports life‑changing care for underserved populations.
Compensation, Perks & Benefits – A Competitive Package
While specific salary details are contingent upon experience and contract scope, arenaflex offers a market‑aligned compensation structure complemented by a range of benefits designed for contract professionals:
- Competitive hourly rate with potential performance‑based incentives.
- Flexible scheduling to accommodate personal commitments.
- Reimbursement for approved home‑office equipment and high‑speed internet.
- Access to arenaflex’s employee assistance program, wellness resources, and mental‑health support.
- Opportunity to earn professional development credits for completed training modules.
- Recognition programs celebrating data quality excellence and teamwork.
Ready to Make a Difference?
If you are a detail‑oriented data professional who thrives in a fast‑paced, mission‑focused environment, we invite you to join arenaflex as a Contract Call Data Entry Specialist – Care Coordination. Your expertise will empower our care teams to deliver timely, coordinated, and equitable healthcare services to those who need it most.
Apply Now and become a catalyst for healthier communities!
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