[Remote] Loan Processor, Direct Lending Processing

Note: The job is a remote job and is open to candidates in USA. PHH Mortgage is a leading non-bank mortgage servicer and originator providing mortgage solutions. The Loan Processor will be responsible for the timely and accurate packaging of loans, assisting with credit approval, and preparing necessary documentation for underwriting.

Responsibilities

• Gather information and take each file from pre-approval to closing
• Input proper loan information into the system for processing
• Responsible for ensuring that all loan documentation is complete accurate verified and complies with company policy
• Verify loan documents including income credit appraisal and title insurance ultimately preparing application for submittal to underwriting
• Review file documentation and make sure all items needed are requested. Order and coordinate loan documents
• Meet crucial deadlines requested
• Communicate with borrowers, fellow employees and clients in a manner that shows sensitivity, tact, and professionalism
• Contact each borrower in a timely manner to introduce yourself and go over the process and items needed
• Read and understand appraisals, AUS findings, title and credit reports
• Utilize basic business math to calculate income, assets, taxes and monthly insurance
• Understand rules regulations, policies and/or procedures along with investor guidelines
• Maintain current knowledge about the industry, market trends, competitive position, etc
• Strive to achieve and exceed productivity expectations and standards
• 'Pre-underwrite' loan files, assuming what conditions may be needed prior to the file being underwritten by the underwriter
• Develop Policies and Procedures and best practice checklists
• Work closely with vendors and conduct training as needed

Skills

• High school diploma, GED, equivalent certification, or military experience
• Minimum 5 years of recent experience as Loan Processor is required
• Read, interpret and apply applicable laws, rules, regulations and/or policies and procedures
• Demonstrate interpersonal, organizational and time management skills
• Accurately document all information pertaining to accounts
• Knowledge of the laws governing access to public and private records
• Strong computer skills; Must be able to move through the LOS system and other programs
• Time management: Knowing the cut-off times for funding and underwriting so that the file moves smoothly and does not lose a rate lock
• Knowledge of GFE, APR, interest rates and disclosure/re-disclosure time lines
• Ability to operate in a fast paced environment
• Perform any additional duties/activities assigned or needed by the business
• Must pass the Company's Background Screening process prior to beginning employment. Additionally, as a condition of employment, you may be required to pass client-specific background check requirements or Federal/State licensing requirements, if applicable

Benefits

• Medical
• Dental and vision
• Up to 3% match on 401(k) contributions
• Generous paid time off
• Company-paid life, accident and disability coverage
• Programs for mental, physical and financial wellness
• And more

Company Overview

• PHH Mortgage provides mortgage lending and servicing solutions. It was founded in 1984, and is headquartered in Mount Laurel, New Jersey, USA, with a workforce of 1001-5000 employees. Its website is https://www.phhmortgage.com/.

Company H1B Sponsorship

• PHH Mortgage has a track record of offering H1B sponsorships, with 1 in 2025, 3 in 2024, 3 in 2022. Please note that this does not guarantee sponsorship for this specific role.

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