HR Business Partner

Department: People Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: As an HR Business Partner, you'll serve as a strategic partner to Technology VPs, specifically within the Tech Ops, Ground Ops, and Customer & Commercial pillars. You'll build trust quickly at all levels of the company and seamlessly shift between high-level strategic conversations and complex Employee matters. In this role, you'll be forward‑thinking, always considering how we can elevate our work, drive consistency, and strengthen our impact on the business. You’ll play a key role in developing and implementing People strategies and programs that support both short‑ and long‑term business goals with the overall objective of attracting, retaining, and developing top talent. Additional Details

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.
• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Responsibilities

• Serve as an advisor by appropriately challenging Leaders, while maintaining strong business partnership and relationships with assigned departments, Executives, and Leaders applying a high degree of confidence
• Collaborate with assigned departments/portfolios to support people initiatives by understanding the organization's objectives, issues, needs, and key success factors
• Develop and maintain partnerships with senior decision makers within assigned department through the development of in-depth knowledge of the business, both strategically and operationally
• Act as a consultant to department's Sr. Leadership Team by analyzing People issues such as retention, morale and recommending solutions in partnerships with People Department Centers of Excellence
• Assist with the preparation of Employee separation notices and related documentation, and conduct exit interviews/chats to determine reasons behind separation
• Coach Leaders on developmental, performance, and career growth
• Facilitate talent content to all levels of Employees up to Executives
• Partner with Organizational Design, Workforce Effectiveness, and Analytics Team projects and initiatives including, but not limited to indirect headcount planning, department re-organizations, and workforce metrics
• Partner with stakeholders with regards to organizational re-design of departments or across multiple departments, including restructuring Teams, capabilities, and developing governance models to help drive effective decision making
• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

• Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
• Knowledge of principles and processes for providing Customer and personal services, including Customer needs assessment, meeting quality standards for services, and evaluation of Customer Satisfaction
• Skilled in understanding and applying information to contribute to the organization's strategic plan
• Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Ability to apply general rules to specific problems to produce answers that make sense
• Ability to combine pieces of information to form general rules or conclusions (including finding a relationship among unrelated events)

Education

• Required: High School Diploma or GED

Experience

• Advanced-level experience, seasoned and specialized knowledge in Human Resources
• Preferred: Prior experience as an HR Generalist

Licensing/Certification

• N/A

Physical Abilities

• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines

Pay & Benefits Competitive market salary from $ 108,700.00 per year to $120,800.00 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits you’ll love

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**

• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** • Competitive health insurance for you and your eligible dependents (including pets)

• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
• Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
• Pay amount does not guarantee employment for any particular period of time.
• *401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits
• **ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company

Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Job Posting End Date 03/04/2026 Apply tot his job Apply To this Job