Experienced Data Entry Specialist – Pharmacy Operations Support

At arenaflex, we're committed to delivering exceptional patient care and innovative healthcare solutions. As a leading pharmacy chain, we're seeking a highly skilled and detail-oriented Data Entry Specialist to join our team. This is an exciting opportunity for a motivated individual to contribute to the success of our pharmacy operations and make a meaningful impact on the lives of our patients.

Job Summary:

We're looking for a talented Data Entry Specialist to support our pharmacy operations team. As a key member of our team, you'll be responsible for accurately processing patient data, resolving data entry exceptions, and providing exceptional customer service. If you're a detail-oriented individual with excellent communication skills and a passion for delivering high-quality results, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

* Accurately process patient data, including prescription information, patient registration, and demographic data, using arenaflex's prescription information access strategies and systems.

• Handle patient prescription requests within HIPAA guidelines and enter top-off orders for processing.
• Troubleshoot to attain missing prescription information and interpret medical abbreviations (SIG codes).
• Resolve all data entry-associated exceptions and ensure accurate and timely processing of patient data.
• Handle correspondence to patients (inbound calls, chats, emails) and make outbound calls to prescribers and patients as needed.
• Resolve 1/3 party rejects by reviewing, gathering facts, making corrections, and resubmitting for processing according to individual plan requirements.
• Make phone calls to insurers and others to obtain information, gain override approval, or otherwise resolve 1/3 party rejects.
• Provide assistance to pharmacists, both those within the facility and those at other locations.
• Identify and communicate issues to senior-level team members as necessary.
• Obtain active technician license or certification within the first 90 days and maintain an active technician license or certification.

Essential Qualifications:

* High school diploma or equivalent (GED).

• Basic computer skills, including:

+ Starting and shutting down a laptop. + Using a mouse to click and navigate. + Starting and closing applications. + Transferring between programs. + Saving files. + Printing documents and/or accessing information online.

• Basic Google competencies, including:

+ Opening a browser. + Typing in URLs in the correct area. + Using a search engine. + Bookmarking a website. + Navigating using back/forward/stop buttons. + Filling out forms online.

• Intermediate-level keyboarding skills (at least 25 WPM, touch typing, formatting files).
• Effective written and verbal communication skills.
• 18 years of age or older.

Preferred Qualifications:

* At least 365 days of pharmacy technician experience in a retail or call center environment.

• At least 18 months of experience as a pharmacy technician with a certificate/registration via state as granted by the state board of pharmacy or nationally recognized certification corporation.
• Experience providing customer support to internal and external clients, including assembling pleasant standards for offerings, and assessment of customer pride.
• Intermediate to superior-level keyboarding skills (at least 35 WPM, touch typing, formatting files).
• Fluency in Spanish and English.

What We Offer:

* Competitive hourly rate of $20/hour.

• Opportunities for career growth and professional development.
• Collaborative and dynamic work environment.
• Comprehensive benefits package, including medical, dental, and vision insurance.
• Generous paid time off and holidays.
• Recognition and rewards for outstanding performance.

How to Apply:

If you're a motivated and detail-oriented individual with a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume and a cover letter outlining your qualifications and experience.

Equal Employment Opportunity:

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.

Contact Information:

For more information about this opportunity, please contact our recruitment team at [insert contact email or phone number]. We look forward to hearing from you! Apply for this job