Workforce Development Coach, Part- Time (Evening)

About the position The Workforce Development Coach is responsible for providing group and one-on-one Workforce Development education and coaching. They are expected to deliver an integrated service coaching model that incorporates career pathways support and enhances job development skills. They will be assigned specific responsibilities within the Neighborhood Job Center, and community upskilling, which includes our Early Childhood Education pathway and the Latino Equity through Technology Initiative training programs -- Mission Techies (IT Support) and Mission Digital (Basic Computer Class in Spanish). The Coach has a scope of responsibilities including workshop facilitation, one-on-one coaching, and connecting clients to education, vocational training, employment opportunities, and referrals to partner organizations. The Coach is responsible for completing career and financial assessments, goal setting, and action plans with clients and providing at a minimum quarterly follow-up. This position will work closely with the Workforce Development team, as well as with all other Asset Building programs and staff. Neighborhood Job Center MEDA will coordinate the delivery of neighborhood-based employment services in program models that already offer a variety of services that strengthen communities and support residents in achieving economic stability and general well-being. Many low-income job seekers require more than workforce services to achieve economic stability. Workforce services are critical to economic stability, but individuals and families may need help from additional education and supportive services in order to succeed. We seek to provide a range of integrated services to low-income individuals and families to help them along the path to economic security. In addition to existing program offerings, Neighborhood Job Center serves as a point of entry into the public workforce system and as a dedicated Employment and training liaison. MEDA's Neighborhood Job Center will: Provide wrap-around support and related services to assist job seekers in addressing and overcoming significant barriers to employment. Prepare and support low-income residents in building their foundation skills and proficiency in core workplace competencies, including work preparedness skills. Connect work-ready job seekers to employer(s)/employment opportunities and to approved vocational skills training providers/training opportunities. Strategic partnerships and referrals with local organizations.

Responsibilities

• Facilitate Workforce, Financial Capability, and other Asset Building workshops.
• Provide one-on-one Workforce Coaching - including intake, assessments, goal setting, action planning, and follow-up.
• Coach clients through job readiness, resume and cover letter building, interview prep, job search through placement.
• Connect clients with relevant education, training programs, hiring events, and potential employers to increase career pathways opportunities in a timely manner.
• Provide Workforce directly to clients and navigate through potential job barriers such as language, immigration status, justice system involvement, limited technology access, and basic computer literacy, etc.
• Work closely with other Workforce and Asset Building team members on shared initiatives.
• Support activities such as outreach, community events, and other opportunities to engage and inform community members.
• Ensure all data and reports are accurate, thorough, and timely to ensure compliance and evaluate the success of the program, maintaining an accurate record of the client’s progress.
• Work closely with other Workforce and Asset Building partners to keep the community up-to-date and connected to all available services.
• Participate in special projects as needed within MEDA and Asset Building Programs Department.
• Perform auxiliary duties as assigned.

Requirements

• Bilingual Spanish and English required.
• BA or equivalent degree or equivalent experience required.
• 1-2 years of workforce development coaching experience preferred.
• Experience delivering financial education and coaching preferred.
• Excellent oral and written communication skills.
• Knowledge and proficient use of software technology that assists in tracking program results, including but not limited to MS Office, Salesforce, and Google Suite.
• Demonstrated organization and planning skills to effectively work in a non-structured environment and adapt to changes in priorities.
• Passion for serving underserved populations, particularly low-income individuals, immigrants, and English learners.

Nice-to-haves

• Knowledge of San Francisco’s workforce network is a plus.

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