SRE DevOps Engineer Lead / Consultant

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress. As a DevOps Engineer Lead or Consultant within our Cloud organization, you will drive the strategy, standards, and execution of Site Reliability Engineering (SRE) and Enterprise Monitoring (EM) practices across our platforms. You'll partner closely with the EM team and SRE leaders to strengthen reliability, enhance observability maturity, reduce operational toil, and improve the resiliency and performance of cloud hosted and hybrid applications. In this role, you will lead engineering initiatives focused on automated recovery, service level management, performance optimization, and end-to-end observability. You'll influence teams across IT to adopt SRE principles, improve supportability, evolve monitoring solutions, and implement patterns that drive consistent, reliable operations. In addition, you will play a central role in ensuring cloud services scale effectively, remain secure, and meet evolving expectations around performance and uptime while fostering a culture of continuous improvement, engineering excellence, and accountability. This is a remote position for US-based work only with occasional travel to an office for meetings and/or training. Schedule: Mon-Fri, 8 am to 5 pm ET or CT Must-have qualifications

• Bachelor's Degree or higher in an Information Technology discipline or related field of study (e.g., Computer Science, Software Engineering, Telecommunication, Math) and minimum of six years working with operating system hardware and/or software components in designing and scripting infrastructure solutions.
• In lieu of degree, minimum of eight years related experience working with operating system hardware and/or software components in designing and scripting infrastructure solutions.

Preferred skills

• Demonstrated leadership of SRE initiatives, including resiliency improvements, incident reduction, SLI/SLO development, error‑budget practices, and automation of manual workflows.
• Experience operating across hybrid cloud environments (AWS, Azure, OpenStack) and container platforms such as Kubernetes or OpenShift.
• Strong collaboration with monitoring and reliability engineering teams to enhance observability, supportability, and incident readiness using tools like Splunk, AppDynamics, and or other APM/observability suites.
• Proven ability to apply SRE principles to analyze complex systems, identify reliability gaps, and drive long‑term improvements in stability and performance.
• Proven influence across cross‑functional engineering teams, with a strong foundation in cloud security concepts and experience in incident, problem, and change management processes.

Compensation

• $132,000 - $164,000/year depending on position level and experience
• Gainshare annual cash incentive payment up to 40% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance
• Onsite gym & healthcare at large locations

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership. Equal Opportunity Employer Sponsorship for work authorization for foreign national candidates is not available for this position. Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role. For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/ #LI-Remote #LI-CL1 Apply tot his job Apply To this Job