Departmental Analyst 9-P11 - Customer Support Section

The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit our MDHHS Diversity, Equity, and Inclusion Plan. Departmental Analyst 9-P11 Position is responsible for review and analysis of applications and financial participation for individuals who are applying for Children’s Special Health Care Services (CSHCS) program coverage. Assume overall responsibility for the management of an assigned caseload of clients with long-term, complex medical needs. Analyze and interpret program and department policies to make appropriate decisions concerning the caseload. Serves as the key resource person to carry out CSHCS policies and objectives of promoting community based, family centered, coordinated care by providing program expertise and consultation to local public health departments, health care providers, clients and members of the public and other state agencies. Position Description Job Specification To be considered for this position you must:

• apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions on submitting your electronic application. Hard copy applications are not accepted.
• relevant experience and/or education referred to in supplemental questions must be documented in resume, transcript and/or application to allow for accurate screening.
• attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.
• attach a cover letter.
• if applicable, attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts. Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature.

Failure to complete any of the above items may result in your application not being considered. See instructions for attaching files here: InstructionsEducation for Departmental Analyst 9-P11 Possession of a bachelor's degree in any major. Experience for Departmental Analyst 9-P11 Departmental Analyst 9 No specific type or amount is required. Departmental Analyst 10 One year of professional experience. Departmental Analyst P11 Two years of professional experience, including one year of experience equivalent to the intermediate (10) level in state service. The physical location of this position is 400 S. Pine, Lansing MI. Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered. Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview. Employees will be provided computers to perform state work. Phones may also be provided for necessary communications. If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including:

• A secure work location that allows privacy and prevents distractions.
• A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload.
• Suitable lighting, furniture, and utilities.

Your application for any position does not guarantee that you will be contacted by the Department for further consideration. Only those applicants interviewed will be notified of the results. The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises. Departments reserve the right to close postings prior to the closing date based on the volume of applications received. If you previously held status in this classification and departed within the last three (3) years, please contact Human Resources regarding your interest in a potential reinstatement. Reinstatement is not guaranteed or required. For information about this specific position, please email [email protected]. Please reference the job posting number in subject line. Follow us on LinkedIn for more job opportunities! #MDHHSjobs #Veteranfriendly #Careerswithpurpose #CommunityHeroes MDHHS is proud to be a Michigan Veteran’s Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer. Apply tot his job Apply To this Job