Airlines Ticketing & Reservations Manager
Job Title: Airlines Ticketing & Reservations Manager
Location: Remote – Florida preferred or East Coast of US
Employment Type: Full-Time
About Us
MLB & Associates is hiring for our client, a fast-growing travel and hospitality services company, supporting clients worldwide with hotel sourcing, venue finding, and travel management. We are now expanding our team and seeking an experienced Airline Group Ticketing & Reservations Specialist to manage all flight needs for our accounts.
Position Overview
We are looking for a detail-oriented professional with strong expertise in airline group ticketing, reservations, and ARC reporting. The ideal candidate must have hands-on experience with Amadeus and be comfortable working independently in a fully remote environment.
Key Responsibilities
- Handle group and individual flight reservations for client accounts.
- Identify and research hotels that meet the needs of clients. Compile and analyze data from hotels to provide comprehensive reports and ensure clients receive efficient and well-organized service.
- Manage airline group ticketing, including fare negotiations, contracts, and seat blocks.
- Process and oversee ARC reporting with accuracy and compliance.
- Provide excellent customer service to clients regarding flight schedules, changes, and travel requirements.
- Collaborate with internal teams to align flight bookings with overall travel programs.
- Strong negotiations skills with all airlines and hotels on rates, commissions and contractual terms. Maximize value for clients while ensuring mutually beneficial agreements with hotel partners and airlines.
Qualifications
- Minimum 5+ years of experience in airline group ticketing or travel agency experience.
- Strong working knowledge of Amadeus GDS is required.
- Strong negotiation skills with Airline partners.
- Experience handling ARC reporting is required.
- Excellent organizational and communication skills.
- Ability to work independently in a remote setting, full-time position, Monday – Friday.
Compensation & Benefits
- Salary range: $47,000 – $55,000 annually, plus bonuses.
- Flexibility of working remotely anywhere in the U.S.
- Opportunity to grow within a dynamic and expanding company.