Experienced Centralized Production Technician - Data Entry Specialist (Remote) at arenaflex

Are you a detail-oriented and organized individual with a passion for data entry and customer service? Do you thrive in a fast-paced environment where accuracy and efficiency are paramount? If so, we invite you to join arenaflex as an Experienced Centralized Production Technician - Data Entry Specialist (Remote). As a key member of our team, you will play a vital role in ensuring the smooth operation of our centralized production processes, working closely with our client services representatives to resolve customer service-related issues and maintain accurate patient and facility information.

About arenaflex

arenaflex is a leading provider of innovative healthcare solutions, dedicated to delivering exceptional patient care and customer service. Our team of dedicated professionals is passionate about making a difference in the lives of our patients and customers. As a remote employee, you will be part of a dynamic and supportive team that values flexibility, collaboration, and continuous learning.

Responsibilities

As an Experienced Centralized Production Technician - Data Entry Specialist (Remote), you will be responsible for the following key tasks:

• Accurate Data Entry: Enter patient profiles and medications with precision and speed, ensuring that all data is accurate and up-to-date.
• Medication Order Entry: Enter medication orders for various facilities, following standard procedures and protocols to ensure timely and accurate processing.
• Billing and Crediting: Ensure that all Third-Party claims are billed properly and that each facility is credited accurately and on time each month.
• Training and Support: Assist fellow technicians with training and daily functions, providing guidance and support to ensure seamless operations.
• New Home Setup and Implementation: Assist in setting up and implementing new homes across the region, ensuring a smooth transition for patients and staff.
• Orienting and Training New Employees: Welcome and train new employees, providing a comprehensive onboarding experience to ensure they are equipped to succeed in their roles.
• Unbilled Reports: Work with the billing department to oversee the completion of individual unbilled reports, ensuring that all claims are processed accurately and efficiently.
• Daily Unbilled Reports: Assign daily unbilled reports, prioritizing tasks to ensure timely completion and minimizing delays.
• Data Entry Production: Maintain and demonstrate top-tier data entry production, meeting or exceeding performance metrics as determined by your Manager.
• Outside Services Management: Help manage outside services that impact customer service, such as INFINX and SDS, ensuring seamless integration and minimal disruption to operations.
• Regulatory Training: Complete all mandatory and regulatory training programs, staying up-to-date with industry developments and best practices.

Qualifications

To succeed in this role, you will need:

• Educational Requirements: A minimum of a High School Diploma or GED, with a preference for an Associate's Degree or higher in Business Administration or a related field.
• Experience: At least 2 years of experience as a pharmacy customer service technician, with a proven track record of top 5% data entry performance metrics.
• Vermont Employees: Registration with the State of Vermont as a Pharmacy Technician (if applicable).

Skills and Competencies

To excel in this role, you will need:

• Attention to Detail: A keen eye for accuracy and attention to detail, ensuring that all data is entered correctly and efficiently.
• Organizational Skills: Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Communication Skills: Excellent communication skills, with the ability to communicate professionally via phone, email, and Teams.
• Technical Skills: Proficiency in data entry software and systems, with the ability to learn new technologies quickly.
• Customer Service Skills: A passion for delivering exceptional customer service, with a focus on resolving issues promptly and efficiently.

Career Growth Opportunities and Learning Benefits

As an Experienced Centralized Production Technician - Data Entry Specialist (Remote) at arenaflex, you will have access to:

• Continuous Learning: Opportunities for professional development and training, ensuring that you stay up-to-date with industry developments and best practices.
• Career Advancement: Opportunities for career advancement, with a clear path for progression to senior roles within the organization.
• Flexible Work Arrangements: Flexible work arrangements, including remote work options, to support your work-life balance and well-being.

Work Environment and Company Culture

arenaflex is committed to creating a positive and inclusive work environment, where our employees feel valued, supported, and empowered to succeed. As a remote employee, you will be part of a dynamic and supportive team that values:

• Flexibility: Flexible work arrangements, including remote work options, to support your work-life balance and well-being.
• Collaboration: A collaborative and supportive team environment, where employees work together to achieve common goals.
• Continuous Learning: Opportunities for professional development and training, ensuring that you stay up-to-date with industry developments and best practices.
• Recognition and Rewards: Recognition and rewards for outstanding performance, with a focus on celebrating individual and team achievements.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including:

• Salary: A competitive salary, commensurate with experience and qualifications.
• Benefits: A comprehensive benefits package, including health, dental, and vision insurance, as well as retirement savings and paid time off.
• Perks: A range of perks and rewards, including flexible work arrangements, professional development opportunities, and recognition and rewards for outstanding performance.

Conclusion

If you are a motivated and detail-oriented individual with a passion for data entry and customer service, we invite you to join arenaflex as an Experienced Centralized Production Technician - Data Entry Specialist (Remote). As a key member of our team, you will play a vital role in ensuring the smooth operation of our centralized production processes, working closely with our client services representatives to resolve customer service-related issues and maintain accurate patient and facility information. Apply now to take the first step towards a rewarding and challenging career with arenaflex! Apply for this job