Experienced Data Entry and Mail Room Processing Clerk – Dental Claims Processing and Administration

Introduction to arenaflex

arenaflex is a leading organization in the dental claims processing industry, dedicated to providing exceptional service and support to its clients. With a strong focus on innovation and customer satisfaction, arenaflex is seeking a highly skilled and detail-oriented Data Entry and Mail Room Processing Clerk to join its team. As a key member of the Mail Services department, the successful candidate will play a crucial role in ensuring the efficient and accurate processing of dental claims.

Job Summary

The Data Entry and Mail Room Processing Clerk will assist the Mail Services team in opening, sorting, prepping, and counting claims for imaging into the OCR system. The incumbent will utilize the OCR scanning/data entry system to determine dental procedure codes and process dental claims. This is an exciting opportunity for a motivated and organized individual to join a dynamic team and contribute to the success of arenaflex.

Primary Job Responsibilities

• Key data from claims into the claims system using an average monthly production standard, ensuring accuracy and attention to detail.
• Meet claims turnaround time of 1 day (AR) and 2 days (NJ and TN), prioritizing tasks to achieve deadlines and maintain high levels of productivity.
• Meet monthly individual Quality Assurance quota of 99%, demonstrating a commitment to excellence and continuous improvement.
• Sort, prep, count, and scan claims for imaging, utilizing equipment such as scanners and automated openers to optimize efficiency.
• Open mail manually that cannot run through automated opener, ensuring that all claims are processed in a timely and accurate manner.
• Use P & R Imager to capture Xray films, applying technical skills and knowledge to achieve high-quality results.
• Meet performance goals for mail room, including individual and team quality assurance goals, department turnaround times, scanner and/or Opex opener goals, and recycling claims on a weekly basis.
• Print emails and faxes for imaging, maintaining organized and accurate records.

Additional Responsibilities

The Data Entry and Mail Room Processing Clerk will perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above. This may include participating in training and development programs, contributing to process improvements, and collaborating with colleagues to achieve team goals.

Minimum Qualifications

arenaflex will accept any suitable combination of education, training, or experience. The ideal candidate will possess a high school diploma or GED, plus 1 year of data entry experience. Intermediate experience working with word processing, 10-key, and alphanumeric data entry is also required. The successful candidate will demonstrate a strong foundation in data entry principles, attention to detail, and excellent organizational skills.

Essential Skills and Competencies

• Strong data entry skills, with high levels of accuracy and productivity.
• Intermediate experience with word processing, 10-key, and alphanumeric data entry.
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Strong attention to detail, with a focus on quality and accuracy.
• Ability to work in a fast-paced environment, with a strong commitment to customer service and support.
• Basic knowledge of dental claims processing and administration, with a willingness to learn and develop skills.

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to the growth and development of our employees. The successful candidate will have access to training and development programs, designed to enhance skills and knowledge in data entry, dental claims processing, and administration. With opportunities for career advancement and professional growth, this role offers a challenging and rewarding career path for motivated and ambitious individuals.

Work Environment and Company Culture

arenaflex is a dynamic and supportive work environment, with a strong focus on teamwork, collaboration, and customer service. Our company culture values innovation, excellence, and continuous improvement, with a commitment to providing exceptional service to our clients. As a member of the arenaflex team, the successful candidate will be part of a positive and inclusive work environment, with opportunities to contribute to the success of the organization.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, with a range of perks and benefits designed to support the well-being and success of our employees. This may include health insurance, retirement plans, paid time off, and opportunities for professional development and growth. With a strong focus on employee satisfaction and engagement, arenaflex is committed to providing a positive and rewarding work environment.

Conclusion

If you are a motivated and detail-oriented individual, with a passion for data entry and administration, we encourage you to apply for this exciting opportunity. As a Data Entry and Mail Room Processing Clerk at arenaflex, you will be part of a dynamic team, contributing to the success of our organization and providing exceptional service to our clients. With opportunities for career growth, professional development, and a positive work environment, this role offers a challenging and rewarding career path for ambitious and skilled individuals. Apply now to join the arenaflex team and take the first step towards a successful and fulfilling career.