Experienced Part-Time Customer Service Associate - Tool Rental - Flexible Saint Louis, MO (S St Louis) 2300

At arenaflex, we're not just building homes - we're building a community of passionate individuals who share our commitment to delivering exceptional customer experiences. As a Part-Time Customer Service Associate in our Tool Rental department, you'll play a vital role in helping customers achieve their home improvement goals while enjoying a flexible schedule that suits your lifestyle.

Your Impact at arenaflex

As a Customer Service Associate, you'll combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at arenaflex. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges. You'll be the face of arenaflex, providing personalized support and guidance to customers as they navigate our stores.

How We Support You

At arenaflex, we're committed to supporting your growth and well-being. As a valued associate, you'll gain access to a range of benefits that go beyond competitive pay and flexible schedules. These include:

• Prioritizing your well-being: Enjoy multiple top-tier health insurance options to ensure you're covered for life's unexpected moments.
• Investing in your future: Explore educational opportunities with our tuition assistance program, helping you develop new skills and advance your career.
• Securing your financial future: Take charge of your finances with a company-matching 401(k) and optional Employee Stock Purchase Program.
• Saving for the future: Gain extra savings with a 10% Associate Discount on arenaflex products and services.
• Developing new skills: Learn new trade skills with our Track to the Trades program, helping you grow professionally and personally.

For more information about our benefit programs and eligibility, please visit [arenaflex.com](http://arenaflex.com) and navigate to the "Benefits" section.

Your Day at arenaflex

As a Customer Service Associate in our Tool Rental department, you'll welcome customers to arenaflex and help them find the right products and services for their home improvement needs. You'll interact with customers throughout the day, assist them in locating and handling merchandise, and ensure all customer needs are met. While you'll spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department. You may work in one of the following departments, based on hiring needs and skillsets:

• Appliances
• Cabinets
• Flooring
• Live Nursery
• Inside Garden
• Hardware
• Tools
• Millwork
• Building Materials
• Plumbing
• Electrical
• Paint
• Home Décor
• Tool Rental
• Pro Services

Key Responsibilities

As a Customer Service Associate, you'll be responsible for:

• Welcoming customers to arenaflex, answering questions, and delivering friendly and professional customer service.
• Assisting customers with locating and handling merchandise.
• Down stocking merchandise by looking for empty areas on shelves and replenishing supplies.
• Processing orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally training in other areas of the store to help deliver the best customer service.
• Preparing merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guiding customers through shopping or checkout.
• Completing other duties as assigned.

Minimum Qualifications

To be successful in this role, you'll need:

• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months of experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Preferred Qualifications

While not required, the following qualifications are preferred:

• 6 months of retail and/or customer service experience.
• Bi-lingual skills.
• Certification in a trade related to your department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).

Lowes Commitment to Growth and Teamwork

At arenaflex, our commitment to growth and teamwork extends to the community as well. We strongly encourage bilingual, military, and veteran talent to apply and join our team.

Travel Requirements

This role does not require regular travel; however, you may need to travel occasionally to meetings, training, or to support neighboring stores.

Working Conditions

Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.

About arenaflex

arenaflex Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, arenaflex operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., arenaflex supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit arenaflex.com.

arenaflex is an Equal Opportunity Employer

arenaflex administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. If you're passionate about delivering exceptional customer experiences and want to join a dynamic team that's committed to growth and teamwork, apply now to become a Part-Time Customer Service Associate in our Tool Rental department. Apply for this job