Job Title: Experienced Customer Solutions/Support Engineer – Azure Infrastructure Solutions at arenaflex

Join arenaflex's Concentrix Catalyst Team: Revolutionizing Customer Experience through Innovative Technology Solutions

At arenaflex, we're redefining the future of customer experience through human-centered design, powerful data, and cutting-edge technology. Our Concentrix Catalyst team is a hub of innovation, where talented professionals like you come together to create game-changing solutions that drive business growth and transformation. If you're passionate about leveraging technology to deliver exceptional customer experiences, we invite you to explore this exciting opportunity as a Customer Solutions/Support Engineer – Azure Infrastructure Solutions.

About arenaflex

Arenaflex is a leading global solutions company that reimagines everything CX through strategy, talent, and technology. With a presence in over 70 countries across 6 continents, we're trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands. Our mission is to accelerate CX transformation at scale, and we're committed to delivering market-leading technology and insights to modernize and simplify the customer experience.

About the Role

As a Customer Solutions/Support Engineer – Azure Infrastructure Solutions at arenaflex, you'll be part of a dynamic team that delivers strategic consulting, design, advisory services, market research, and contact center analytics to drive business outcomes and value for our clients. You'll work closely with our diverse clientele to drive solutions and resolve complex technological challenges, leveraging your deep technical expertise and experience in Microsoft Azure Infrastructure technologies.

Key Responsibilities:

• Utilize advanced knowledge in Azure Stack HCI, Windows Server, Hyper-V, and VMware to design and implement robust solutions.
• Engage with Hyper-Converged Infrastructure, Virtualization, Storage, and Networking to drive architecture consultation and support for hybrid infrastructures and cloud adoption using the Well Architected Framework.
• Interface with enterprise and government clients to successfully plan, deploy, and optimize on-premises, private, and public cloud environments.
• Advise clients on strategic decisions and tailor solutions to meet the unique needs of their organizations.
• Confidently present complex technical concepts and solutions to clients, aligning them with business goals and objectives.
• Provide comprehensive systems architecture, administration, operations, and software support.
• Solve advanced technical issues and deliver training for Microsoft enterprise software products.

Requirements:

Essential Qualifications:

• A minimum of 6 years of experience in customer-facing roles involving systems architecture, IT consulting, support, and advanced troubleshooting.
• 5+ years of experience with Azure Stack HCI, Windows Server, Hyper-V, and VMware.
• A bachelor's degree in information technology or equivalent experience.
• A strong understanding of Microsoft's Modern IT Architecture and Strategy.

Preferred Qualifications:

• Advanced Microsoft certifications in relevant technologies (Azure, Windows Server).
• Proven ability to work independently with strong customer service, problem-solving, and communication skills.
• Comfort in presenting complex information to clients and influencing decisions effectively.

What We Offer:

At arenaflex, we're committed to providing a dynamic and supportive work environment that fosters growth and development. As a Customer Solutions/Support Engineer – Azure Infrastructure Solutions, you'll enjoy:

• A competitive salary range of CAN $131,208.79- CAN $197,313, including a base salary and incentives that align with individual and company performance.
• A comprehensive benefits package, including private medical plans, retirement savings plans, paid learning days, and flexible workplaces.
• Opportunities for career growth and professional development, including training and certification programs.
• A remote-first work environment that allows you to work from the comfort of your own home.
• A dynamic and supportive team that's passionate about delivering exceptional customer experiences.

How to Apply:

If you're a motivated and experienced professional looking to join a dynamic team that's revolutionizing the customer experience, we invite you to apply for this exciting opportunity. Please submit your application by February 28, 2015, and join the arenaflex Concentrix Catalyst team today!

Apply Now!

Location:

Canada, BC Work-at-Home

Language Requirements:

Bilingual French/English

Time Type:

Full-time