Senior Strategy and Business Operations Analyst job at Holland America Line in Miami, FL
Title: Senior Strategy and Business Operations Analyst Locations 3655 NW 87th Avenue, Miami, FL, 33178, US Job Identification 12438 Job Category Business Analysis Job Schedule Full time Job Description: One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone. We are looking for an amazing Senior Analyst, Strategy & Business Operations to fill this role, which is based in our Doral office. The Senior Analyst, Strategy & Business Operations is a critical contributor within the Strategy & Business Operations team. This role is responsible for managing execution across a broad portfolio of strategic initiatives, driving business operational rhythms, and supporting executive-level communications. Here is a summary of what Princess is looking for in its Senior Analyst, Strategy & Business Operations. Is this you?
Responsibilities
Serve as the central program manager for a portfolio of cross-functional initiatives, ensuring timelines, deliverables, and stakeholder alignment are tracked, communicated, and executed effectively. Monitor initiative progress and performance metrics, proactively identifying risks, dependencies, and opportunities for acceleration or course correction. Coordinate across departments to ensure seamless execution of strategic priorities, acting as a connector between strategy, analytics, finance, and operations. Develop and maintain executive-level presentations, dashboards, and reporting materials that support strategic decision-making and provide visibility to senior leadership and board audiences. Support the operational rhythm including monthly and quarterly business reviews, annual planning cycles, and strategic check-ins. Support preparation of strategic communications, synthesizing complex information into clear, actionable insights for executive audiences. Continuously improve operational workflows and reporting processes to enhance clarity, accountability, and impact across the organization. Proven ability to manage multiple initiatives simultaneously, with strong organizational skills and attention to detail. Experience coordinating cross-functional teams, tracking deliverables, and maintaining accountability across complex workstreams. Familiarity with project management tools and methodologies to support planning, execution, and reporting.
Requirements
Bachelor’s degree required 3+ years of experience in strategy and / or project management, preferably in hospitality, cruise, or travel industries. Proven ability to manage multiple initiatives simultaneously, with strong organizational skills and attention to detail. Experience coordinating cross-functional teams, tracking deliverables, and maintaining accountability across complex workstreams. Familiarity with project management tools and methodologies to support planning, execution, and reporting. Strong written and visual communication skills, with the ability to craft clear, compelling presentations for senior leadership. Comfort synthesizing complex information into concise updates, dashboards, and strategic narratives. Experience supporting executive-level forums, including business reviews and planning sessions. Strong analytical mindset with the ability to interpret data, identify trends, and surface actionable insights. Experience building and maintaining reporting tools that support decision-making and performance tracking. Ability to proactively identify risks, dependencies, and opportunities for process improvement. Skilled at building relationships across departments and levels, with a service-oriented mindset and proactive communication style. Ability to work independently while maintaining alignment with broader team goals and leadership expectations. Comfortable navigating ambiguity and shifting priorities in a fast-paced, dynamic environment. This position is considered Hybrid and follows the Company’s schedule of three days in the office per week (Tuesday – Thursday) What You Can Expect Cruise and Travel Privileges for You and Your Family Health Benefits 401(k) Employee Stock Purchase Plan Training & Professional Development Tuition & Professional Certification Reimbursement Rewards & Incentives Our Culture… Stronger Together Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/ Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Americans with Disabilities Act (ADA) Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. Apply tot his job Apply To this Job