System Analyst-Remote

About the position CCI Systems, Inc. is an Employee-Owned solution provider specializing in telecommunications, comprehensive network assessments, industry-leading engineering, drafting and design services, and 24/7 support services. Come join our team of engineers and experts that guide our customers toward the right choices to future-proof their network for years to come. Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees. We value our employee s hard work and determination and REWARD results all while having fun! Our mission is to make life better by connecting people through innovative communication systems. We are seeking a System Analyst to analyze opportunities for improvement, provide world-class implementation and support services, and drive value at CCI in close partnership with decision makers in our business, while administering and governing different applications.

Responsibilities

• Design and develop custom objects within current business systems to enable adoption of new business processes.
• Develop, monitor, and maintain data integrations within the business systems.
• Participate in analysis to understand potential performance impacts of system changes and help to ensure performance is maximized.
• Work closely with Business stakeholders to ensure that changes to existing systems will meet business process needs.
• Work closely with other IT Teams to create collaborative business solutions.
• Publish and communicate security and governance information related to managed business systems.
• Participate in requirements definition, analysis, and implementation of new business systems.
• Actively participate in team meetings, grooming, retrospectives, and group work.
• Create and maintain comprehensive documentation for systems, processes, and applications.
• Help prepare user manuals and training materials for end-users.
• Design system architectures and solutions that align with business requirements.
• Design and implement solutions for integrating different software systems to work together efficiently.
• Train others on new processes, support, and systems.
• Build on your personal knowledge base through continued education and training.
• Ensure confidentiality of company information and processes.
• Perform other duties and special projects as assigned by management.

Requirements

• Associate or bachelor s degree in Computer Science, Business, Information Technology is preferred.
• 2+ years relevant work experience is required.
• Experience configuring and administrating ERP systems is required.
• Experience in low/No Code application development and support is required.
• Experience supporting processes including accounting, supply chain management, sales, invoicing, production applications, and project management is required.
• Experience with security and governance concepts and standards is required.
• Experience with data integration processes, best practices, and technologies is required.
• Experience with support and troubleshooting of business systems utilizing critical thinking to identify and resolve problems is required.
• Proficient in Microsoft Office Suite and a variety of web-based software applications.
• Proven ability to self-motivate, manage time, and effectively prioritize and execute tasks in a high-pressure environment.
• Excellent communication and interpersonal skills with the ability to effectively work across various business and IT functions.
• Willingness to learn and take ownership of assigned tasks.
• Ability to work independently or collaboratively in a team environment.
• The ability to embrace corporate values, understand the company vision, and exemplify CCI leadership behaviors.
• Shift is full-time Monday-Friday between the hours of 8:00 a.m. to 5:00 p.m. CST. Must be flexible and willing to work outside normal business hours as necessary.

Nice-to-haves

• Experience with Dynamics 365 ERP/CE is preferred.
• Experience with Power Platform Administration, Governance, and Development preferred.
• Experience supporting and standardizing the hiring, recruiting, and onboarding processes preferred.
• Experience with IT project tracking software such as Jira or Pivotal is preferred.

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