Director of People & Operations

Description Who We Are: We are Destify! We focus on our people, our culture, and our technology. We're reimagining the destination wedding experience, simplifying the complex, celebrating the meaningful, and building technology that connects thousands of couples to their dream celebrations. Who You Are A leader who sees the direct link between a high-performing team and a healthy bottom line. You will be the bridge between our financial goals and the employee experience, ensuring every team member understands their impact on our growth and feels the reward of that effort. In this role, you’ll modernize how we support our people, with the autonomy to identify where we can improve and the authority to implement those changes. Whether you're partnering with department leaders to define success for their teams or tuning our recruitment engine to find elite talent, your focus is always on building an environment where high performers can scale.

• A Strategic Partner: You can sit in a leadership meeting and talk P&L, then hop into a 1:1 and lead with empathy and clarity.
• A Problem Solver: You enjoy the challenge of taking a manual process and turning it into something scalable, automated, and effortless.
• A Safety Net: You have a high attention to detail. You’re the one who catches the small tax or equipment errors before they become headaches for the team.

Requirements

Key Responsibilities:

• Team Success
• Measuring What Matters: Own the quarterly eNPS process, moving beyond simple reporting to present and execute real strategies that improve team health and retention.
• Company Culture & Events: Lead the end-to-end planning of our company outings and annual retreat.
• Travel Logistics: Oversee the coordination of travel and lodging for quarterly team meetings.
• The Employee Experience
• Lifecycle Refinement: Polish the onboarding and offboarding process to remove friction and ensure a high-level experience.
• Performance 2.0: Move us away from stale check-ins and toward a modern, data-driven review cycle that prioritizes timeliness and actual career development.
• Access & Equipment Coordination: Partner with our outsourced IT team to coordinate equipment logistics and manage essential access, including employee logins and LastPass.
• Department Leadership: Mentor and manage our internal HR and recruiting team, setting the bar for speed and accuracy.
• Financial Impact & Performance
• Departmental Partnership: Act as a strategic right-hand to our department leaders, helping them navigate team dynamics, workload, and professional growth.
• P&L Alignment: Map individual and team performance metrics directly to company revenue and profitability.
• Financial Oversight: Oversee payroll, benefits, and multi-state tax compliance, while analyzing labor costs to keep us on track with our targets.
• Finding & Keeping Talent
• Quality Pipeline: Lead our recruitment function to bring in elite talent while significantly reducing the time it takes to hire.
• Leadership Support: Optimize the screening process so senior leaders only spend time with the highest-quality candidates.
• Building our Brand: Create a recruitment brand that attracts A-Players who are motivated by high-performance cultures.

Required Qualifications

• Experience: 8+ years in People Ops/HR, including at least 3 years leading a team.
• The "GM" Mindset: You speak the language of finance and understand how people decisions impact the P&L.
• Process Engineering: You have a track record of rebuilding inefficient departments from the ground up.
• Recruitment Mastery: You know how to manage high-growth hiring cycles without sacrificing the quality of the candidates.
• Tech-Savvy: High proficiency in HRIS platforms and password management tools like LastPass.
• EOS Knowledge: Experience working within the Entrepreneurial Operating System is a strong plus.

Why Join Destify You’ll join a passionate, cross-functional team that values innovation, autonomy, and impact. We aren't looking for a typical HR administrator; we’re looking for a partner who gets that our growth depends entirely on our people.

• Salary from $145,000 - $165,000
• Flexible Paid Time Off and Paid Parental Leave
• Caribbean travel perks
• Fully remote work environment
• Comprehensive benefits – Medical, Dental, and Vision
• 401(k) with company match

Employment Notes Candidates should be authorized to accept employment in the US from any employer, should be willing to start within four weeks of accepting an offer, and should be able to work the same daily working hours as our Chicago office. Destify is committed to providing equal employment opportunities regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. AI Use Disclaimer Please be advised that Destify utilizes artificial intelligence tools to assist in the initial review of resumes. This technology is used to enhance our recruitment process by analyzing key qualifications and skills. However, interviewing decisions are made by our Human Resources team based on a comprehensive evaluation of each candidate's qualifications and experience. If you have any concerns about the use of AI in our hiring process, please feel free to contact our HR department at [email protected] for clarification. Apply tot his job Apply To this Job