[Remote] Consultant - Nitro Services
Note: The job is a remote job and is open to candidates in USA. Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As a Consultant for the Nitro Services team, you will leverage your data warehousing and consulting expertise to engage with customers, guiding them through the implementation and ongoing support of Veeva Nitro solutions.
Responsibilities
- Participate in workshops to understand customer requirements for their commercial data warehouse
- Assist in designing and configuring Veeva Nitro solutions, including data models, ETL processes, security, and reporting objects, based on best practices
- Support data migration, integration, and validation activities during implementation projects
- Guide customers on leveraging their data assets effectively within Nitro
- Coordinate with External and Internal Teams to understand their system and build scalable solutions
- Provide ongoing consulting and administrative support for multiple Veeva Nitro clients
- Manage and monitor data loading processes, ensuring data quality and troubleshooting issues
- Perform configuration enhancements and optimizations based on evolving client needs
- Assist clients with the creation, maintenance, and best practices for reports and dashboards using Nitro Explorer and connected BI tools
- Maintain production and sandbox environments, including release management support
- Triage, troubleshoot, and resolve client-reported issues
- Manage client interactions, set expectations, and provide clear, effective communication
- Develop deep subject matter expertise on Veeva Nitro and life sciences commercial data domains
- Contribute to internal initiatives, knowledge sharing, and best practice development
- Uphold Veeva Values, including 'Do the Right Thing' and 'Customer Success.'
Skills
- Bachelor's degree or equivalent relevant experience
- 3+ years of experience in data warehousing, business intelligence, ETL development, or data management/integration roles
- Hands-on experience with SQL for data querying, manipulation, and analysis
- Strong understanding of data warehousing concepts, dimensional modeling, and ETL principles
- Experience in a customer-facing role, demonstrating consulting, requirements gathering, and communication skills
- Proven ability to manage tasks, prioritize, and work independently in a remote setting
- Ability to quickly learn new technologies, adapt to changing environments, and translate business needs into technical solutions
- Excellent verbal and written communication skills
- Qualified candidates must be legally authorized to be employed in the United States
- Direct hands-on experience implementing or managing Veeva Nitro
- Experience working within or consulting for the life sciences (pharmaceutical, biotech, medical devices) industry, particularly with commercial data (sales, marketing, CRM, HCO/HCP data)
- Experience with other Veeva applications (e.g., Veeva CRM, Veeva Vault, Veeva Network MDM)
- Experience with cloud data warehouse/ Lakehouse platforms (e.g., AWS Redshift, Snowflake, Databricks)
- Proficiency with BI visualization tools (e.g., Tableau, Power BI, Qlik)
- Experience with Master Data Management (MDM) concepts or systems
- Experience working across the full lifecycle of a software implementation project
Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Company Overview
- Veeva Systems Inc. is a leader in cloud-based software for the global life sciences industry. It was founded in 2007, and is headquartered in Pleasanton, California, USA, with a workforce of 5001-10000 employees. Its website is http://www.veeva.com.
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