Data and Analytics Scrum Master (Remote)
About the position CareFirst is undertaking a digital transformation which requires enterprise agility paired with the retooling of our technology stack to enable speed to value and expand our reach. CareFirst is seeking a highly skilled Data and Analytics Scrum Master to join our dynamic organization dedicated to delivering innovative Data and Analytics products for key stakeholders. In this role, you will lead a cross functional team, guiding them on how to use Agile, Scrum and Lean values/practices through servant leadership. You will create and nurture a culture of continuous learning, growth mindset and agile maturity in teams through agile practices, agile mindset, metrics, removal of blockers and establishing partnerships with leadership. This position plays a crucial role in supporting Data and Analytics as it transitions to Agile at Scale, requiring a collaborative and growth-oriented mindset to effectively manage risks, dependencies, and outcomes. Join us at CareFirst and be a part of a forward-thinking team that is committed to the delivery of customer value within a culture of trust and innovation.
Responsibilities
- Facilitates the teams progress toward team goals.
- Acts as the team facilitator and continuously engages in challenging the old ways of working to improve team level performance.
- Helps the team focus on daily and Iteration goals in the context of the current Program Increment (PI) or Release Objectives.
- Leads team efforts in relentless improvement, helps the team improve and take responsibility for their actions; facilitates the team retrospective.
- Teaches problem-solving techniques and helps the team become better problem-solvers for themselves.
- Facilitates team meetings such as Daily Stand-up, Iteration Planning, Iteration Review, Iteration Retrospective etc.
- Ensures the DoD (Definition of Done) and other team level working agreements are being followed.
- Facilitates discussion, decision making, and conflict resolution within the team to improve team level performance and value delivery.
- Eliminates impediments by engaging the right stakeholders within the organization or partner organizations.
- Assists with internal and external communication and improves transparency.
- Supports the teams efforts to continuously improve communications and relationships with other teams.
- Frequently represents the team in the Scrum of Scrums (SoS), or other ceremonies to plan and execute the work.
- Helps the team remain aware of opportunities to engage and improve larger program effectiveness.
- Helps the team build effective relationships with the supporting teams like User Experience, Architecture, Shared Services etc.
- Supports the Product Owner in their efforts to manage the backlog and guide the team while facilitating a healthy team dynamic with respect to priorities and scope.
- Exhibits the behaviors of a Lean-Agile Leader to nurture a Lean-Agile Mindset in the team, leadership and the program.
- Provide input and participate in initiatives to improve business agility in the team/program/enterprise.
- Identify and support the culture change required to improve agility.
Requirements
- Bachelor's Degree OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
- 5 years in the use of Agile/Scrum/Lean/SAFe practices and methodology in delivering business/customer value; or in equivalent methodology in IT delivery.
Nice-to-haves
- Experience as a Scrum Master or Kanban practitioner in prior role.
- Experience being part of a SAFe (Scaled Agile Framework) Agile Release Train.
- Experience using Jira and Jira Align.
Benefits
- Comprehensive benefits package
- Various incentive programs/plans
- 401k contribution programs/plans
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