RN Clinical Program Sr Advisor (Nurse Executive) - Hybrid
About the position Cigna's mission is to improve the health, well-being and sense of security for those we serve. The Clinical Sales and Network Organization, as Champions for affordable, predictable and simple health care, is dedicated to achievement of our Enterprise goals improving affordability and customer health outcomes, client growth and retention, and network performance. The Nurse Executive Sales Specialist, trusted Clinical Leader, Educator and Advocate, is closely aligned with Clients, Brokers, and other Key Stakeholders to promote improved healthcare quality and affordability for clients, members and communities we serve. This role executes on strategic priorities to meet enterprise targets related to Cigna Healthcare U.S. Sales Growth, Persistency and Total Medical Cost.
Responsibilities
- Stays current with healthcare industry trends and maintains a working knowledge of Cigna business segment strategies, clinical programs, services and operational processes necessary to educate and provide consultative clinical insights to Sales, Clients, Brokers and other key stakeholders.
- Fosters deep collaborative relationships with Sales, Sales Operations, Clients and Brokers, championing Cigna's differentiated clinical value proposition.
- Supports achievement of business growth targets including prospective review, request for proposal, finalist meeting and new client onboarding.
- Supports achievement of business persistence targets including medical cost driver analysis and action, complex case review, referral and engagement, account renewal consultation and recommendations to positively impact medical cost trend, healthcare quality and outcomes.
- Collaborates and aligns across business units, working closely with sales, clinical product and program teams, marketing, data and analytics, clinical operations, health engagement, Evernorth Workplace Care and others, to design and deliver innovative client and market specific solutions.
- Participates in cross-functional projects at the local or national level, implementing actions that improve organizational or enterprise effectiveness and affordability.
- In conjunction with Sales, Health Engagement and others, facilitates Client and/or Broker external engagements (health forums, community and worksite events, educational presentations, corporate tours, other) promoting Cigna's integrated value proposition.
- Responds to and facilitates resolution to escalated case inquiries, benefit and coverage explanations and non-standard client benefit requests.
Requirements
- Active and unrestricted nursing license in Texas
- BSN required
- Minimum of three (3) years of clinical practice experience
- Proven industry experience in a Health Sector related field (Health Insurance; Healthcare Professional and/or Delivery System Entities or Allied Health Industry, Pharmaceutical Sales, Medical Sales a plus)
- Strong Leadership, Organizational, Critical Thinking and Execution skills
- Broad-based thinker with a solid understanding of overall approach to population health for employers
- Works effectively in a matrixed environment
- Proven ability to foster, influence and maintain collaborative successful relations with internal and external stakeholders.
- Excellent oral and written communication skills.
- Proficient in multiple forum presentations internally and externally
- Skilled in using Microsoft and Technology/Software applications.
- Requires intermittent travel up to 50% of the time.
- If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
Nice-to-haves
- Advanced Degree is preferred
- Ideal candidate must reside in the state of Texas, preferably Austin or Houston area.
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