Experienced Data Entry Specialist – Alternate Investments (Remote Opportunity)

At arenaflex, we're committed to providing exceptional services to our clients and partners. As a Data Entry Specialist in our Alternate Investments team, you'll play a vital role in ensuring the smooth processing of trade deals, reconciliations, and transfers. If you're detail-oriented, analytical, and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity.

About arenaflex

arenaflex is a leading provider of innovative financial solutions, dedicated to delivering exceptional results to our clients and partners. Our team of experts is passionate about creating a culture of excellence, where collaboration, innovation, and continuous learning thrive. As a Data Entry Specialist, you'll be part of a dynamic team that's shaping the future of finance.

Key Responsibilities

As a Data Entry Specialist, you'll be responsible for:

• Processing trade deal purchases in customer profiles and identifying/addressing discrepancies between TD Ameritrade and fund companies or transfer agents
• Processing Corporate Activity Activities, settling/reconciling transactions, and processing/reconciling returns activity
• Analyzing complex/escalated issues, testing/validation of new innovation enhancements, and provider modifications
• Completing projects in Trading, Dividends, Transfers, Reconciliation, and Corporate Actions that directly impact the Client/Advisor profile
• Engaging with Retail and Institutional Service Teams via email, phone, Slack, Overview, and Salesforce
• Collaborating with fund companies, transfer agents, opposite agencies, and other external business partners to ensure seamless transactions

Duties and Tasks

* Reviewing subscription deals or transfer requests

• Identifying and addressing Client/Advisor account exceptions
• Ensuring regulatory compliance (e.g., 2340 and 15C3-3)
• Reconciling Business, Dividend, and Transactions Breaks
• Reconciling across BOS and Fund Companies
• Reviewing and analyzing correct tax coding and corrections of income tax coding
• Troubleshooting internal/external system improvements or concerns
• Identifying the root cause of breaks between TDA, the Fund, etc.
• Providing method or innovation service alternatives to Management
• Remediating transfer issues with the Fund or Opposite Firm
• Answering business partner inquiries concerning Fund details requirements/eligibility
• Providing follow-up on Substitute Expenditure moves to expedite the customer demand or remediate not neat issues
• Prompt and accurate finalization of client investing and dividend demands

Essential Qualifications

* High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred

• 0-2 years of experience in data entry, customer service, or a related field
• Excellent analytical and problem-solving skills
• Strong attention to detail and organizational skills
• Ability to work in a fast-paced environment and meet deadlines
• Proficiency in Microsoft Office and Google Suite
• Experience with Salesforce and other CRM systems a plus

Preferred Qualifications

* Experience in the financial industry, particularly in Alternate Investments

• Knowledge of regulatory compliance and industry standards (e.g., 2340 and 15C3-3)
• Familiarity with data entry software and systems
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Willingness to learn and adapt to new technologies and processes

Skills and Competencies

* Strong analytical and problem-solving skills

• Excellent attention to detail and organizational skills
• Ability to work in a fast-paced environment and meet deadlines
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Willingness to learn and adapt to new technologies and processes
• Proficiency in Microsoft Office and Google Suite
• Experience with Salesforce and other CRM systems a plus

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. As a Data Entry Specialist, you'll have opportunities to:

• Develop your skills and knowledge in data entry, customer service, and related fields
• Work with a dynamic team of experts in the financial industry
• Collaborate with fund companies, transfer agents, opposite agencies, and other external business partners
• Participate in training and development programs to enhance your skills and knowledge
• Take on new challenges and responsibilities as you grow and develop in your role

Work Environment and Company Culture

arenaflex is a remote-friendly company, and this role can be performed from anywhere in the United States. As a Data Entry Specialist, you'll work in a fast-paced environment with a dynamic team of experts. We're committed to creating a culture of excellence, where collaboration, innovation, and continuous learning thrive.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including:

• Salary: $40,000 - $60,000 per year, depending on experience
• Benefits: Health, dental, and vision insurance, 401(k) matching, and paid time off
• Perks: Flexible work arrangements, professional development opportunities, and a fun and dynamic work environment

Equal Opportunity Employer

arenaflex is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds, including minorities, women, veterans, and individuals with disabilities.

How to Apply

If you're a motivated and detail-oriented individual with a passion for data entry and customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, through our website. Apply Now! Apply for this job