Client Specialist – Aviation

About the position Client Specialist – Aviation Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Specialist at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Client Specialist on the Aviation team, you’ll assist in the servicing of accounts, handling day-to-day workflow of the servicing process and effectively communicating with the Senior Aviation Client Executives for their assigned book of business. In this role, you will also be responsible for a variety of administrative tasks and maintaining the Agency Management Systems. Our future colleague. We’d love to meet you if your professional track record includes these skills: High School Diploma or equivalent 2 years’ customer service experience Strong knowledge of MS Office (Word, Excel, Outlook) These additional qualifications are a plus, but not required to apply: Associate’s degree in business or related field 1 year business or aviation insurance experience Property & Casualty Producer’s License or ability to obtain within 90 days of hire (company paid) We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Hybrid work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check out our website or flip through our recruiting brochure . Follow us on social media to meet our colleagues and see what makes us tick: Instagram Facebook X LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMAUMW #LI-Hybrid #MMABI

Responsibilities

• assist in the servicing of accounts
• handling day-to-day workflow of the servicing process
• effectively communicating with the Senior Aviation Client Executives for their assigned book of business
• responsible for a variety of administrative tasks
• maintaining the Agency Management Systems

Requirements

• High School Diploma or equivalent
• 2 years’ customer service experience
• Strong knowledge of MS Office (Word, Excel, Outlook)

Nice-to-haves

• Associate’s degree in business or related field
• 1 year business or aviation insurance experience
• Property & Casualty Producer’s License or ability to obtain within 90 days of hire (company paid)

Benefits

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities

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