Experienced Pharmacy Technician - Prescription Entry/Customer Service Remote-QS1 Experience Required
Are you a detail-oriented and customer-focused individual with a passion for healthcare? Do you have experience working in a pharmacy setting and a strong understanding of medication orders and patient profiles? If so, we may have the perfect opportunity for you! At arenaflex, we're dedicated to providing exceptional pharmacy services to individuals residing in Long-Term Care (LTC) facilities, correctional facilities, and group homes. As a Pharmacy Technician on our team, you'll play a critical role in ensuring that our patients receive the medications they need in a timely and accurate manner.
About arenaflex
arenaflex is a division of KPH Healthcare Services, a billion-dollar, 100% employee-owned provider of pharmaceutical and healthcare services. With a rich history dating back to 1903, our family of companies has grown to include four divisions: Kinney Drugs, ProAct Inc., HealthDirect, and Noble Health Services. Our commitment to trust and community-minded health solutions has guided us for generations, and we're proud to be a leader in the healthcare industry.
Scope of Responsibilities
As a Pharmacy Technician, you'll work under the direct supervision of a pharmacist to accomplish assigned tasks. Your primary responsibilities will include:
- Entering medication orders for various facilities with accuracy and attention to detail
- Providing exceptional customer service and problem resolution to assigned facilities
- Maintaining accurate patient profiles and medication information
- Billing and crediting facilities accurately and efficiently
- Meeting production targets and maintaining a reasonable workload
- Traveling to individual homes for meetings or drug exchanges (as required)
- Assisting in orienting and training new employees
- Completing all mandatory and regulatory training programs
- Performing other duties as assigned
Attendance Requirements
As a remote employee, you'll be expected to be available and on-time for scheduled work shifts. You may be required to work nights and weekends as needed to meet the demands of our facilities.
Educational Requirements
* Minimum: High School Diploma or GED
- Preferred: AS Degree or Higher in Business Administration or related field
Experience
* Preferred: Hospital, Long-term Care, or Retail pharmacy experience strongly preferred
- 3-6 months experience as a Pharmacy Technician
Registration Requirements
* Required (Vermont Employees): Registered with the State of Vermont as a Pharmacy Technician
- Required (New Hampshire Employees): Registered with the State of New Hampshire as a Pharmacy Technician
- Required (Ohio Employees Only): Registered with the State of Ohio as a Pharmacy Technician
Special Conditions of Employment
* Drug test
- Initial and continuous exclusion and sanction/disciplinary monitoring
- Any and all additional eligibility requirements based on the specific position
Job Skill Requirements
* Strong communication skills
- Outstanding customer service skills
- Excellent organization skills
- Ability to multitask and prioritize
- Broad knowledge of medications and physician orders
- General computer and keyboarding skills
- Successful completion of a pre-employment and/or random drug screening test
Required Training
* HIPPA Privacy Course
- HIPPA Security Course
- Fraud, Waste, and Abuse Course
- MethGuard Course
- HIPPA Privacy CE Mastery Exam
- HIPPA Security CE Mastery Exam
- Fraud, Waste, and Abuse CE Mastery Exam
- MethGuard CE Mastery Exam
Behavioral Traits Required
* Cooperation: Must work harmoniously and effectively with fellow employees, supervisors, and others you are in contact with
- Initiative: Must work within supervision guidelines and assume additional responsibilities
- Flexibility: Must be willing to work variable work schedules, nights and weekends, assist others as requested and available, and be willing to perform all assigned work
- Adaptability: Must respond to new situations in a positive way, accept change, support new ideas, master new routines, and grasp explanations, apply current knowledge in new environments and experiences
- Involvement: Must enjoy the demands of the job and work with interest and enthusiasm
- Customer Service: Must provide appropriate customer service (for arenaflex customers, fellow employees, and business partners), listen attentively to their needs, and respond appropriately
- Safety: Must take care of equipment and employ good safety habits
- Leadership: Must gain acceptance of ideas and accomplish goals through subordinates, peers, and teams
Compensation
$14.56 - $19.45 an hour The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education. arenaflex is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements. If you're a motivated and detail-oriented individual with a passion for healthcare, we encourage you to apply for this exciting opportunity! Apply for this job