Experienced Overnight Pharmacy Technician Data Entry and Customer Service Specialist – Delivering Exceptional Patient Care with arenaflex

Introduction to arenaflex

At arenaflex, we are driven by a singular purpose: to bring heart to every moment of health care. This guiding principle is at the core of our brand and informs our commitment to delivering human-centric health care solutions in a rapidly changing world. Our Heart At Work Behaviors support this purpose, empowering every team member to play a vital role in transforming our culture and driving innovation. As a leader in the health care industry, arenaflex is dedicated to making health care more personal, convenient, and affordable for all.

Job Overview

We are seeking an experienced and compassionate Overnight Pharmacy Technician Data Entry and Customer Service Specialist to join our team. As a key member of our front-end pharmacy team, you will be responsible for performing order entry tasks, collaborating with other team members in the medication dispensing process, and providing exceptional customer service to our patients and clients. If you are passionate about delivering outstanding patient care and are looking for a rewarding career with a supportive and innovative team, we encourage you to apply for this exciting opportunity.

Key Responsibilities

As an Overnight Pharmacy Technician Data Entry and Customer Service Specialist with arenaflex, your key responsibilities will include:

• Performing order entry tasks and collaborating with other team members in the medication dispensing process at our closed-door pharmacy
• Triaging customer service requests by department, urgency, and information/response required
• Calculating and/or verifying correct dosage based on prescriptions
• Assisting in reviewing narcotic Rx's to ensure timely processing
• Providing dispensing pharmacist with information regarding allergies and drug interactions, therapeutic duplications, and other items that the computer flags
• Creating and maintaining accurate customer records

The Team and Benefits

At arenaflex, we pride ourselves on our supportive and innovative team environment. Our front-end team is focused on entering orders, working alongside pharmacists to ensure accuracy, and providing exceptional customer service. As a member of our team, you will enjoy a range of benefits, including:

• Competitive pay and comprehensive benefits
• Paid training, tuition support, and cross-training opportunities
• FREE business, leadership, and development courses
• Employee discount programs
• Affordable back-up child and elder care
• Up to $10,000 reimbursement for expenses to build a family: adoption, surrogacy, doula service (if working 30+ hours per week)

Qualifications

To be successful in this role, you will need:

Essential Qualifications

• Certification, licensure, or registration as a pharmacy technician, or as required by state law
• One (1) or more years of experience as a pharmacy technician or working in a call center

Preferred Qualifications

• Prior experience in the long-term care industry
• PTCB National Certification
• Verifiable High School Diploma or GED

Skills and Competencies

To excel in this role, you will need to possess excellent communication and customer service skills, as well as the ability to work effectively in a team environment. You should be highly organized, detail-oriented, and able to prioritize tasks to meet deadlines. Additionally, you should be proficient in using computer systems and software applications, including order entry and customer relationship management systems.

Career Growth and Development

At arenaflex, we are committed to supporting the career growth and development of our team members. We offer a range of training and development opportunities, including paid training, tuition support, and cross-training opportunities. Our goal is to help you build a rewarding and challenging career with our organization, and we are committed to providing you with the tools and resources you need to succeed.

Work Environment and Culture

Our work environment is dynamic, supportive, and innovative. We pride ourselves on our collaborative and inclusive culture, and we are committed to making arenaflex a great place to work. Our team members are self-disciplined, hard-working, curious, trustworthy, humble, and truthful, and we are looking for individuals who share these values and are passionate about delivering exceptional patient care.

Compensation and Benefits

We offer a competitive pay range for this role, which is $17.00 - $28.46 per hour. In addition to your compensation, you will enjoy a range of benefits, including medical, dental, and vision benefits, a 401(k) retirement savings plan, and an Employee Stock Purchase Plan. We also offer numerous well-being programs, education assistance, and discount programs with participating partners.

Conclusion

If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity. As an Overnight Pharmacy Technician Data Entry and Customer Service Specialist with arenaflex, you will be part of a supportive and innovative team that is dedicated to making health care more personal, convenient, and affordable for all. Apply today to join our team and start building a rewarding and challenging career with arenaflex!