Experienced Data Entry Clerk – Alternate Investments (Remote Opportunity)

At arenaflex, we're dedicated to providing exceptional services to our clients and partners. As a Data Entry Clerk in our Alternate Investments team, you'll play a vital role in ensuring the accuracy and efficiency of our daily operations. This is an exciting opportunity to join our remote team and contribute to the growth and success of arenaflex.

About arenaflex

arenaflex is a leading provider of innovative solutions in the financial industry. We're committed to delivering exceptional services to our clients and partners, and we're always looking for talented individuals to join our team. Our company culture is built on a foundation of collaboration, innovation, and customer satisfaction.

Job Summary

As a Data Entry Clerk, you'll be responsible for performing daily reconciliation, trade, and transfer tasks for Alternate Investments. This role requires attention to detail, strong analytical skills, and excellent communication abilities. You'll work closely with our Retail and Institutional Service Teams to ensure seamless execution of client transactions and maintain accurate records.

Key Responsibilities

* Process trade deal purchases in customer profiles and identify/address discrepancies between TD Ameritrade and fund companies or transfer agents

• Process Corporate Activity Activities, settle/reconcile transactions, and process/reconcile returns activity
• Analyze complex/escalated issues and perform testing/validation of new innovation enhancements and provider modifications
• Complete projects in Trading, Dividends, Transfers, Reconciliation, and Corporate Actions that directly impact the Client/Advisor profile
• Engage with Retail and Institutional Service Teams via email, phone, Slack, Overview, and Salesforce
• Collaborate with fund companies, transfer agents, opposing agencies, and other external business partners to resolve issues and improve processes

Duties and Responsibilities

* Review subscription deals or transfer requests

• Identify and address client/Advisor account exceptions
• Ensure regulatory compliance (e.g., 2340 and 15C3-3)
• Reconcile Business, Dividend, and Transactions Breaks
• Resolve discrepancies between BOS and Fund Companies
• Review and analyze correct tax coding and corrections of income tax coding
• Troubleshoot internal/external system issues or concerns
• Identify root causes of breaks between TDA, the Fund, etc.
• Provide method or innovation service alternatives to Management
• Remediate transfer issues with the Fund or Opposite Firm
• Answer business partner inquiries concerning Fund details requirements/eligibility
• Provide follow-up on Substitute Expenditure moves to expedite the customer demand or remediate not neat issues
• Prompt and accurate finalization of client investing and dividend demands

Essential Qualifications

* High school diploma or equivalent required; associate's or bachelor's degree preferred

• 0-2 years of experience in data entry or a related field
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment with multiple priorities
• Proficiency in Microsoft Office and Google Suite
• Experience with Salesforce or similar CRM systems a plus

Preferred Qualifications

* Experience in the financial industry or a related field

• Knowledge of regulatory requirements (e.g., 2340 and 15C3-3)
• Familiarity with data entry software and systems
• Strong attention to detail and accuracy
• Ability to work independently and as part of a team
• Strong time management and organizational skills

Skills and Competencies

* Strong analytical and problem-solving skills

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment with multiple priorities
• Proficiency in Microsoft Office and Google Suite
• Experience with Salesforce or similar CRM systems a plus
• Strong attention to detail and accuracy
• Ability to work independently and as part of a team
• Strong time management and organizational skills

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to providing our employees with opportunities for growth and development. As a Data Entry Clerk, you'll have access to:

• Ongoing training and development programs
• Opportunities for career advancement and professional growth
• Collaborative and supportive work environment
• Flexible work arrangements and remote work options
• Competitive compensation and benefits package

Work Environment and Company Culture

arenaflex is a remote-friendly company that values flexibility and work-life balance. Our team is collaborative and supportive, and we're committed to providing a positive and inclusive work environment. As a Data Entry Clerk, you'll have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional services to our clients and partners.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation and benefits package, including:

• Competitive salary and bonus structure
• Comprehensive health insurance and wellness programs
• Retirement savings plan and matching contributions
• Paid time off and holidays
• Flexible work arrangements and remote work options
• Professional development and training opportunities

Equal Opportunity Employer

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive and respectful of all employees, and we're proud to be an equal opportunity employer.

How to Apply

If you're a motivated and detail-oriented individual who is passionate about delivering exceptional services, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume and a cover letter that highlights your skills and experience. Apply for this job