Student Customer Service Coordinator – arenaflex Rec Center Facilities
At arenaflex, we're committed to creating an exceptional experience for our students, faculty, and staff. As a Student Customer Service Coordinator, you'll play a vital role in ensuring the safety and well-being of all patrons while maintaining a positive and approachable demeanor. If you're passionate about delivering outstanding customer service and creating a welcoming environment, we encourage you to apply for this exciting opportunity.
Job Summary:
As a Student Customer Service Coordinator, you'll be the first point of contact for patrons and guests, providing assistance with various questions and problems in customer service areas. You'll also be responsible for maintaining a clean and safe environment, performing basic cleaning responsibilities, and enforcing facility policies. If you're a team player with excellent communication skills and a passion for delivering exceptional customer service, we want to hear from you!
Key Responsibilities:
* Greet patrons and guests, ensuring a positive and approachable demeanor
- Assist customers with various questions and problems in customer service areas
- Perform basic cleaning responsibilities, including trash removal, equipment maintenance, and laundry
- Special event set-up and operations
- Maintain a clean and safe environment for all patrons by completing assigned shifts, duties, and enforcing facility policies
- Serve as a first responder to accidents within the building
- Collaborate with colleagues to ensure seamless customer service and a positive experience for all patrons
Essential Qualifications:
* Current American Red Cross CPR for the Professional Rescuer, AED, and Standard First Aid certifications or obtained within the first 30 days of employment
- BBP Certification obtained within the first 30 days of employment
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Strong problem-solving and conflict resolution skills
- Ability to maintain confidentiality and handle sensitive information
Preferred Qualifications:
* Previous customer service experience in a fast-paced environment
- Experience working in a recreation or fitness setting
- Knowledge of arenaflex's policies and procedures
- Ability to work flexible hours, including evenings and weekends
- Certification in customer service or a related field
Skills and Competencies:
* Excellent communication and interpersonal skills
- Ability to work in a team environment and collaborate with colleagues
- Strong problem-solving and conflict resolution skills
- Ability to maintain confidentiality and handle sensitive information
- Strong attention to detail and ability to multitask
- Ability to work in a fast-paced environment and adapt to changing situations
Career Growth Opportunities and Learning Benefits:
* arenaflex offers a range of training and development opportunities to help you grow in your career
- Collaborate with experienced colleagues to develop your skills and knowledge
- Opportunities for advancement and professional growth within the organization
- Competitive pay and benefits package
- Flexible scheduling and work-life balance
Work Environment and Company Culture:
* arenaflex is committed to creating a positive and inclusive work environment
- Collaborative and supportive team culture
- Opportunities for professional growth and development
- Competitive pay and benefits package
- Flexible scheduling and work-life balance
Compensation, Perks, and Benefits:
* Competitive hourly pay rate
- Opportunities for advancement and professional growth within the organization
- Flexible scheduling and work-life balance
- Comprehensive benefits package, including health, dental, and vision insurance
- Paid time off and holidays
- Access to arenaflex's fitness center and recreational facilities
How to Apply:
If you're passionate about delivering exceptional customer service and creating a welcoming environment, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [[email protected]](mailto:[email protected]).
Equal Opportunity/Affirmative Action Statement:
arenaflex is an equal opportunity/affirmative action employer and encourages applications from minorities, women, protected veterans, and individuals with disabilities. arenaflex prohibits harassment, discrimination, and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices.
Diversity Statement:
arenaflex is committed to creating an inclusive and effective teaching, learning, research, and working environment for all. We value diversity and strive to create a welcoming environment for students, faculty, and staff from diverse backgrounds.
About arenaflex:
arenaflex is a major public university with a small college feel. We're committed to creating environments for learning excellence and providing career opportunities in Oxford, Hamilton, Middletown, West Chester, and Luxembourg. Our faculty, staff, and student employees are the fuel that drives arenaflex! We rank first nationally among public universities for best teaching by U.S. News & World Report. Our opportunities for growth and advancement are not limited to students in the classroom. Our faculty, staff, and student employees are highly valued for their contribution toward the arenaflex experience. Apply Job! Apply for this job