Experienced Data Entry Operator – Claims Processing and Eligibility Records Management at arenaflex

Introduction to arenaflex

At arenaflex, we are dedicated to improving the lives of individuals and communities through our mission-driven work. As a leader in our industry, we recognize the importance of investing in initiatives that build healthy, smart, and vibrant communities for all. Our company culture is built around the concept of being "All In," which means we are committed to taking charge of our careers, helping our colleagues, and lending a hand in the community. We celebrate diverse thought, encourage innovation, and empower our employees to take ownership of their work.

Job Summary

We are seeking an experienced Data Entry Operator to join our team at arenaflex. As a Data Entry Operator, you will play a critical role in processing claims and updating eligibility records. Your attention to detail, organizational skills, and ability to work efficiently will be essential in ensuring the accuracy and timeliness of our claims processing. If you are a motivated and detail-oriented individual with a passion for data entry and customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities

As a Data Entry Operator at arenaflex, your key responsibilities will include:

• Entering claims and/or eligibility records into our system to process claims and update/correct file information through telephone and/or written contact, using proper grammar, punctuation, and etiquette.
• Retrieving and reconciling information in files when claims are rejected by the system.
• Determining whether inaccurate data should be updated, routed, or adjudicated.
• Correcting and updating claim information entered through the optical scanning or data entry process.
• Maintaining related departmental records and files.
• Operating office equipment, which may include a personal computer, copier, fax machine, etc.

Essential Qualifications

To be successful in this role, you will need to possess the following essential qualifications:

• A high school diploma or equivalent.
• One year of work experience in an office environment.
• The ability to enter a minimum of 7,000 keystrokes per hour with 95% accuracy (6,650 correct keystrokes per hour).
• Successful completion of a data entry test sponsored by Human Resources within the past 12 months (test waived if candidate currently holds or has previously held a position which meets this requirement).

Preferred Qualifications

While not required, the following preferred qualifications will be considered an asset:

• Previous experience in a data entry role, preferably in a claims processing environment.
• Knowledge of dental terminology and claims processing procedures.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment with multiple priorities and deadlines.

Skills and Competencies

To excel in this role, you will need to possess the following skills and competencies:

• Strong attention to detail and organizational skills.
• Ability to work efficiently and accurately in a data entry environment.
• Excellent communication and customer service skills.
• Ability to work in a team environment and collaborate with colleagues.
• Strong problem-solving and analytical skills.

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to the growth and development of our employees. As a Data Entry Operator, you will have access to training and development opportunities to help you advance in your career. You will also have the opportunity to work with a talented team of professionals who are passionate about their work and committed to making a difference in their communities.

Work Environment and Company Culture

At arenaflex, we pride ourselves on our positive and inclusive work environment. Our company culture is built around the concept of being "All In," which means we are committed to taking charge of our careers, helping our colleagues, and lending a hand in the community. We celebrate diverse thought, encourage innovation, and empower our employees to take ownership of their work. Our office is located in Farmington Hills, MI, and we offer a comprehensive benefits package, including medical, dental, and vision coverage, short- and long-term disability, life insurance, 401(k) savings plans, flex spending accounts, and tuition reimbursement or educational assistance.

Compensation, Perks, and Benefits

At arenaflex, we offer a competitive compensation package, including a comprehensive benefits package, annual incentive compensation based on annual business goals, and eight hours of paid volunteer time each year. You will also have access to an on-staff health coach and personal trainer, virtual lunchtime workouts hosted by the trainer, and an on-site fitness center.

Conclusion

If you are a motivated and detail-oriented individual with a passion for data entry and customer service, we encourage you to apply for this exciting opportunity to join our team at arenaflex. As a Data Entry Operator, you will play a critical role in processing claims and updating eligibility records, and you will have the opportunity to work with a talented team of professionals who are passionate about their work and committed to making a difference in their communities. Apply today to take the first step in your career with arenaflex!