[Remote] Market Research Consultant (Healthcare/Life Sciences)
Note: The job is a remote job and is open to candidates in USA. KJT Group is a cutting-edge market research consulting and medical communications agency. The Research Consultant will contribute to or lead the design, execution, and analysis of healthcare-focused research studies for assigned client accounts while also developing client relationship skills and ensuring accountability in project deliverables.
Responsibilities
- Co-creates with project leads the design of survey instruments and discussion guides that align with client objectives, demonstrating a solid grasp of survey design principles, language, and flow
- Executes a variety of advanced research methods including quantitative techniques (e.g., conjoint analysis, segmentation) and qualitative approaches (e.g., structured messaging, journey mapping) with minimal support
- Independently analyzes and creates comprehensive reporting plans that accurately reflect findings
- Collaborates with project leads to generate insightful reports/presentations, with a focus on clear storytelling and actionable recommendations
- Maintains an in-depth understanding of company/department processes, ensuring productive collaboration and consistently high-quality deliverables
- Develops active listening with clients to ensure a clear understanding of their business objectives and long-term strategies
- Participates in thought-provoking, consultative discussion regarding engagement objectives and tactical project scope with project leads
- Proactively identifies and escalates client/project risks and opportunities with project leads
- Builds upon feedback and experience to set clear, attainable goals and action plans to strengthen individual and team performance
- Proactively identifies opportunities to streamline processes and improve client outcomes
- Employs critical thinking to assess challenges and resolve client or project-related obstacles independently
Skills
- Excellent written communication, oral communication, and interpersonal skills, with the ability to engage effectively with a variety of stakeholders (internal and external)
- Comfort in a client facing role, with the ability to interpret and present complex information clearly
- Strong analytical, writing, editing, and data visualization skills, ensuring data is communicated in a clear and easily digestible manner
- Demonstrated experience with market research solutions, tools, and methodologies
- Strong organizational skills with the ability to balance multiple projects simultaneously while navigating changing priorities in a fast-paced environment
- High level of accuracy and attention to detail in all work outputs
- Technologically adept, with a strong aptitude for learning new platforms and tools
- Ability and willingness to travel up to 5% of time
- Fluent in English
- Bachelor's degree in a relevant discipline (business, psychology, economics, mathematics, social sciences)
- 2+ years of professional service experience in a qualitative or quantitative-focused market research role
- Expert proficiency with Microsoft Office, including specific strength in Word, Excel, and Outlook
- Experience with the Adobe Acrobat Suite of tools
- High degree of comfort with videoconferencing and desktop-sharing software (i.e., Zoom, Teams)
- Willingness to learn and use new platforms/programs
Benefits
- Employee Ownership: As a 100% employee-owned company, we believe in shared success.
- Impact-Driven Work: Join a team where your research truly matters.
- Career Growth and Development: We’re dedicated to fostering an environment that champions learning, leadership, and innovation.
Company Overview
- As a strategic partner to life sciences companies throughout the product lifecycle, our goal is profound: positively impact your business to help improve healthcare globally. It was founded in 2007, and is headquartered in Honeoye Falls, New York, USA, with a workforce of 51-200 employees. Its website is http://kjtgroup.com.
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