Trade Services Implementation Coordinator (Senior Trade Services Specialist)
About the position About this role: Wells Fargo is seeking a Trade Services Implementation Coordinator (Senior Trade Services Specialist) in Commercial Banking Operations. In this role, you will: Mitigate risk to the bank and the customer to ensure customer satisfaction by processing Letter of Credits Review complex reformatting, drafting, advising and amending standby letters of credit that require an in-depth evaluation of variable factors Provide recommendations on existing policies, practices, and procedures Perform moderately complex letter of credit structure, documentation, governing rules, internal policies and credit risk implications Utilize overall understanding of rules and regulations, governing letter of credit products with a full working knowledge of standby letters of credit Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Understand Wells Fargo trade finance offerings (SBLCs, LCs, documentary collections) Apply relevant policies, regulations, and investor standards. Assess financial and credit risks, recommend solutions to meet client needs and minimize risk. Communicate product value to different customers and position effectively versus competitors Stay updated on AML, OFAC, and sanctions regulations Identify and escalate risk, adhering to compliance controls Support clients during onboarding and implementation. Set clear expectations, timelines, and deliverables; escalate and resolve issues as needed Spot and escalate red flags in transactions, using resources Coordinate with Product, Legal, Compliance, and QA teams Escalate complex matters to SMEs or managers Contribute to knowledge-sharing and documentation
Responsibilities
- Mitigate risk to the bank and the customer to ensure customer satisfaction by processing Letter of Credits
- Review complex reformatting, drafting, advising and amending standby letters of credit that require an in-depth evaluation of variable factors
- Provide recommendations on existing policies, practices, and procedures
- Perform moderately complex letter of credit structure, documentation, governing rules, internal policies and credit risk implications
- Utilize overall understanding of rules and regulations, governing letter of credit products with a full working knowledge of standby letters of credit
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Understand Wells Fargo trade finance offerings (SBLCs, LCs, documentary collections)
- Apply relevant policies, regulations, and investor standards.
- Assess financial and credit risks, recommend solutions to meet client needs and minimize risk.
- Communicate product value to different customers and position effectively versus competitors
- Stay updated on AML, OFAC, and sanctions regulations
- Identify and escalate risk, adhering to compliance controls
- Support clients during onboarding and implementation.
- Set clear expectations, timelines, and deliverables; escalate and resolve issues as needed
- Spot and escalate red flags in transactions, using resources
- Coordinate with Product, Legal, Compliance, and QA teams
- Escalate complex matters to SMEs or managers
- Contribute to knowledge-sharing and documentation
Requirements
- 4+ years of Trade Services experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Nice-to-haves
- 1+ years of experience working with Standby Letters of Credit (SBLCs)
- Client management experience including experience managing client expectations and offering solutions
- Experience mentoring and coaching team members
- Strong attention to detail and accuracy skills
- Strong organizational, multi-tasking, and prioritizing skills
- Ability to work in a fast-paced, deadline driven environment
- Ability to collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
- Experience developing and documenting procedures
- Excellent verbal, written, and interpersonal communication skills
- Outstanding analytical and problem-solving skills
- Strong Microsoft Office (Word, Excel, and Outlook) skills
- This role requires on-site training for the first two months in role
- Hybrid schedule will be available after training
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