[Remote] Learning Management System Administrator (Virtual; Remote)

Note: The job is a remote job and is open to candidates in USA. Learning Network is a growing, innovative, and customer-centric educational technology company. They are seeking a Learning Management System Administrator to provide hands-on support and maintenance of the Agilix Buzz learning management system, ensuring seamless functionality, user access, and data accuracy while collaborating with various teams to support organizational goals.

Responsibilities

• Serve all stakeholders with integrity, humility, and joy while consistently modeling the importance of both task competency and relationships
• Participate in Company events, activities, and meetings with a smile and an infectious, great attitude
• Administer and improve system solutions for our learning management system, Agilix Buzz
• Regularly perform routine system administrator functions, including maintenance/updates, system backups, security, roles, profiles, domain permissions, and customizations
• Act as a thought partner for integrations with student information systems (SIS), content providers, and other third-party tools
• Create and distribute analytics, reports, and dashboards for user departments
• Collaborate with instructional designers, curriculum developers, and academic leaders to align system setup with instructional goals
• Configure templates, courses, gradebooks, categories, weighting, and work settings as needed
• Identify system problems, develop fixes, ensure complete quality assurance testing, and implement solutions
• Troubleshoot and resolve user-reported issues in a timely manner, providing hands-on support to staff and ensuring minimal disruption to instruction and operations
• Serve as product liaison with other vendors and ensure continued systems operations through partner update lifecycles
• Collect and prioritize user feedback, address questions, document enhancement requests, and collaborate internally and externally to plan and implement system improvements aligned with organizational goals
• Document and train staff on system best practices and processes
• Recommend enhancements and configurations as the staff expert, and stay current on Agilix Buzz updates, features, and best practices; and
• All other duties as assigned

Skills

• Bachelor's degree in IT, Educational Technology, Computer Science, or related field, or equivalent combination of education and experience
• Minimum of two (2) years of experience administering Agilix Buzz Learning Management System; experience administering similar learning management systems may be considered in lieu of Agilix Buzz
• Excellent communication skills with the ability to train and support non-technical users
• Working knowledge of what constitutes personally identifiable information (PII) and how to prevent incidental or unauthorized disclosure
• Private, distraction-free, professional remote work environment with high-speed internet
• Ability to pass required background checks
• Strong experience with Mac OS, Google Workspace, and Asana

Benefits

• Medical, dental, and vision employee coverage for as little as $1 each per month
• Personal paid time off in addition to major holidays
• Short-term disability insurance, long-term disability insurance, life insurance, and AD&D insurance are all 100% paid by the employer
• 401(k) with employer contributing a dollar-for-dollar match of employee contributions up to 5% of employee earnings
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Company Overview

• Learning Network este o companie ce sustine invatarea si dezvoltarea personala ca instrumete esentiale de business. It was founded in 2015, and is headquartered in Bucharest, Bucuresti, ROM, with a workforce of 2-10 employees. Its website is http://www.learningnetwork.ro.

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