Experienced Remote Data Entry Clerk – Administrative Support and Database Management Specialist at arenaflex

Introduction to arenaflex

arenaflex is one of Canada's oldest and most respected debt solution providers, with a rich history dating back to 1979. With over 230 employees working across Canada, we have helped more than 150,000 Canadians get out of debt and start rebuilding their lives and businesses again. As we embark on our next stage of innovation and significant growth, we are seeking experienced, enthusiastic, motivated, innovative, and customer-centric team members to play critical roles in helping us reach our ambitious goals. Our mission is to better serve the growing number of Canadians who are in need, and we are committed to delivering exceptional service and support to our clients.

Job Summary

We are looking for a highly skilled and detail-oriented Data Entry Clerk to join our team at arenaflex. This role offers the flexibility to work remotely, providing you with the opportunity to work from the comfort of your own home while still being an integral part of our team. As a Data Entry Clerk, you will assist our team by updating and maintaining information in our databases and providing administrative support as needed. If you have exceptional attention to detail, are self-motivated, and enjoy working independently, we encourage you to apply for this exciting opportunity.

Key Responsibilities

As a Data Entry Clerk at arenaflex, your key responsibilities will include:

• Preparing documentation for filing and/or associated correspondence
• Obtaining all proper supporting information and documentation to ensure a proper, efficient administration of the file (including, but not limited to income and other tax filings, asset realizations)
• Responding in a timely manner to ongoing queries and requests from creditors and debtors
• Liaising with the administration team, including, but not limited to, assisting with obtaining information, documentation, and following up on complex issues where input and interpretation are requested
• Using Microsoft Dynamics CRM to extract file details and information
• Preparing and reviewing files for completeness and following up on outstanding documents
• Liaising with internal clients for clarification and issue resolution
• Organizing file documents in accordance with our naming protocols
• Calculation of income and surplus income obligations
• Understanding relevant legal requirements of multiple provincial jurisdictions
• Performing relevant searches for insolvency, Personal Property Security Act registrations, house valuations, and computation of realizable value
• Creating all documents required for signature
• Reviewing sign-up documents for accuracy and policy compliance as well as filing documents with Official Receiver (“OR”)
• Accurately transferring pertinent information from written and scanned records into Ascend (our internal software)
• Maintaining client confidence and protecting operations by keeping information confidential
• Liaising with external clients for clarification or outstanding documents
• Electronic filing of statutory documents
• Preparing documents for DocuSign
• Reviewing amended proposals
• Other tasks may be assigned as necessary

Essential Qualifications

To be successful in this role, you will need:

• Experience performing data entry with a proven high level of accuracy
• Extremely detailed-oriented with exceptional organizational and prioritization skills
• Proficient technical skills and familiarity with Microsoft Office (Outlook, Excel, Word); able to learn computer software quickly
• Experience with Microsoft Dynamics CRM would be an asset
• Able to work independently and efficiently
• Strong written and verbal communication skills to convey information to others
• Good interpersonal skills to speak and deal effectively with other staff members

Preferred Qualifications

While not required, the following qualifications would be considered an asset:

• Previous experience working in a debt solutions or financial services environment
• Knowledge of relevant legal requirements and regulations
• Experience with electronic filing and document management systems
• Certification in data entry or a related field

Skills and Competencies

To succeed in this role, you will need to possess the following skills and competencies:

• Strong attention to detail and ability to maintain accuracy in a fast-paced environment
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines
• Proficient technical skills, with the ability to learn new software and systems quickly
• Strong communication and interpersonal skills, with the ability to work effectively with internal and external clients
• Ability to work independently and as part of a team, with a strong commitment to teamwork and collaboration

Career Growth and Development

At arenaflex, we are committed to providing our employees with opportunities for career growth and development. As a Data Entry Clerk, you will have access to training and development programs, as well as opportunities for advancement within the company. We encourage our employees to take ownership of their careers and provide the support and resources needed to help them succeed.

Work Environment and Company Culture

arenaflex is committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. We believe that our employees are our greatest asset, and we strive to create a workplace that is supportive, collaborative, and respectful. Our culture committee organizes events and activities to promote employee engagement and recognition, and we encourage our employees to get involved and make a difference.

Compensation, Benefits, and Perks

arenaflex offers a competitive compensation package, including:

• Flexible work arrangements, including the ability to work from home
• Vacation and wellness days
• Extended health and dental coverage, as well as a virtual doctor plan
• Employee Assistance Program and mental health resources
• Company matching retirement savings plan
• Financial support for professional development
• Annual company events
• Exclusive access to perks and discounts

Conclusion

If you are a motivated and detail-oriented individual who is looking for a new challenge, we encourage you to apply for the Data Entry Clerk position at arenaflex. As a member of our team, you will have the opportunity to make a difference in the lives of our clients, while also growing and developing your career. Don't miss out on this exciting opportunity to join a dynamic and supportive team – apply today!