Experienced Learning Experience Designer – WW Customer Trust Training, Risk LXD Team at arenaflex
Are you a learning professional with a passion for creating meaningful learning experiences that drive business growth and employee success? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we invite you to join the WW Customer Trust Training – Learning Experience Design (LXD) team at arenaflex as an Experienced Learning Experience Designer.
About arenaflex
arenaflex is a leading global company that is revolutionizing the way people learn and grow. Our mission is to empower individuals and teams to achieve their full potential through innovative learning experiences that are tailored to their unique needs. As a Learning Experience Designer on our WW Customer Trust Training – LXD team, you will play a critical role in shaping the future of learning at arenaflex.
The WW Customer Trust Training – LXD Team
We are a team of passionate learning professionals who are dedicated to creating great learning experiences for associates and investigators. Our primary responsibility is to design and develop learning programs that support new hire, upskill, and other trainings, providing our employees with the resources they need to excel in their roles. We believe in continuous learning, inclusive curriculum design, localization, video-based learning, enhanced practice, proactive maintenance of our curricula, and measuring the learner experience through customer feedback and curriculum evaluation.
Key Responsibilities
As an Experienced Learning Experience Designer on our WW Customer Trust Training – LXD team, you will be responsible for:
* Designing and Developing Learning Experiences: Create engaging e-learning content for on-the-job performance improvement using authoring tools like Storyline, Rise, Camtasia, Captivate, or similar development tools.
* Curriculum Maintenance and Review: Manage and execute curriculum maintenance review and implementation cycles to ensure our learning experiences are always up-to-date and relevant.
* Mentoring and Coaching: Mentor or coach new LXDs and apprentices on design and processes to ensure knowledge transfer and growth.
* Consulting with Customers: Consult with customers to define the problem to be solved and the best solution to that problem, ensuring our learning experiences meet their needs.
* Process Improvement: Contribute to the improvement of processes and curriculum templates to minimize the development time for new training materials.
* Program Management: Employ project management skills and tools to manage multiple medium to large-scale projects from analysis through delivery concurrently.
* Data-Driven Insights: Embed data collection and feedback mechanisms throughout our learning solutions to generate data-driven, actionable insights into the Investigator Learning Experience.
* Collaboration: Collaborate effectively with global stakeholder teams; Training Delivery, Learner Performance, Operations, Quality, and GPO, to identify knowledge gaps, and develop technical and non-technical training content.
Essential Qualifications
* 5+ years of program or project management experience
* 5+ years of working cross-functionally with tech and non-tech teams experience
* 5+ years of defining and implementing process improvement initiatives using data and metrics experience
* Bachelor's degree
* Experience defining program requirements and using data and metrics to determine improvements
Preferred Qualifications
* 5+ years of driving end-to-end delivery, and communicating results to senior leadership experience
* 5+ years of driving process improvements experience
* 3+ years of managing stakeholders in cross-functional project experience
* 3+ years of change management experience
What We Offer
* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
* Flexible work arrangements to support work-life balance
How to Apply
If you are a motivated and passionate learning professional who is looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!
About arenaflex
arenaflex is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.
Contact Us
If you have any questions or would like to learn more about this opportunity, please do not hesitate to contact us. We look forward to hearing from you!
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About arenaflex
arenaflex is a leading global company that is revolutionizing the way people learn and grow. Our mission is to empower individuals and teams to achieve their full potential through innovative learning experiences that are tailored to their unique needs.
The WW Customer Trust Training – LXD Team
We are a team of passionate learning professionals who are dedicated to creating great learning experiences for associates and investigators. Our primary responsibility is to design and develop learning programs that support new hire, upskill, and other trainings, providing our employees with the resources they need to excel in their roles.
Key Responsibilities
- Designing and Developing Learning Experiences: Create engaging e-learning content for on-the-job performance improvement using authoring tools like Storyline, Rise, Camtasia, Captivate, or similar development tools.
- Curriculum Maintenance and Review: Manage and execute curriculum maintenance review and implementation cycles to ensure our learning experiences are always up-to-date and relevant.
- Mentoring and Coaching: Mentor or coach new LXDs and apprentices on design and processes to ensure knowledge transfer and growth.
- Consulting with Customers: Consult with customers to define the problem to be solved and the best solution to that problem, ensuring our learning experiences meet their needs.
- Process Improvement: Contribute to the improvement of processes and curriculum templates to minimize the development time for new training materials.
- Program Management: Employ project management skills and tools to manage multiple medium to large-scale projects from analysis through delivery concurrently.
- Data-Driven Insights: Embed data collection and feedback mechanisms throughout our learning solutions to generate data-driven, actionable insights into the Investigator Learning Experience.
- Collaboration: Collaborate effectively with global stakeholder teams; Training Delivery, Learner Performance, Operations, Quality, and GPO, to identify knowledge gaps, and develop technical and non-technical training content.
Essential Qualifications
- 5+ years of program or project management experience
- 5+ years of working cross-functionally with tech and non-tech teams experience
- 5+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Experience defining program requirements and using data and metrics to determine improvements
Preferred Qualifications
- 5+ years of driving end-to-end delivery, and communicating results to senior leadership experience
- 5+ years of driving process improvements experience
- 3+ years of managing stakeholders in cross-functional project experience
- 3+ years of change management experience
What We Offer
Competitive salary and benefits package, opportunities for career growth and professional development, collaborative and dynamic work environment, recognition and rewards for outstanding performance, and flexible work arrangements to support work-life balance.
How to Apply
Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!
About arenaflex
arenaflex is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.
Contact Us
If you have any questions or would like to learn more about this opportunity, please do not hesitate to contact us. We look forward to hearing from you!
``` Apply for this job