[Remote] Spanish Speaking Advising Assistant (Customer Service)
Note: The job is a remote job and is open to candidates in USA. Credit Suite Inc. is dedicated to empowering small business owners, and they are seeking Advising Assistants to support clients in obtaining money and credit for their businesses. This role involves handling a high volume of calls and guiding clients through the business credit-building program in a remote, supportive environment.
Responsibilities
- Handle 20+ inbound and outbound calls per hour with professionalism and empathy
- Guide clients through our business credit-building program
- Use platforms like HubSpot and GHL to manage communication and tasks
- Support clients via email and follow-up as needed
- Collaborate with our remote team to ensure outstanding service delivery
Skills
- Fluent English (spoken and written) with a neutral or clear accent
- Fluent Spanish (spoken and written) Native speaker or multilingual required
- Excellent communication skills — friendly, professional, and confident on the phone
- Customer-first mindset — you genuinely care about helping others
- Tech-savvy — comfortable using multiple tools and systems
- Detail-oriented & organized — can multitask and prioritize under pressure
- Willing to learn & grow — this is a long-term opportunity
- Reliable high-speed internet and a quiet, professional home workspace
- Must be able to work full-time on US Eastern Time hours
- Prior call center or customer service experience is a plus
Company Overview