Delivery Assurance Field Rep
Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. The Delivery Assurance Field Rep will evaluate supplier produced Aero-Engine parts, manage delivery issues, and ensure quality assurance while developing positive relationships with customers and suppliers.
Responsibilities
- Evaluate and ensure supplier produced Aero-Engine parts are delivered by commitment dates as well as identify delivery issues and manage sustainable corrective improvement actions
- Make detailed observations, gather part and process data, interpret/analyze that data, ensure closure of engineering questions and part non-conformances
- Monitor MRP tools, Production schedules, WIP (shop floor), and Non-conformances against delivery commit dates. Estimate / revise delivery dates
- Identify bottlenecks, conduct gap analysis, create mitigation plans, generate and track action items to closure
- Work requires the natural ability to easily develop positive, customer-facing, working relationships with engineers, buyers, and program management at both the OEM and supply base levels
- Conduct part transition planning, execution, and verification work
- Document, summarize, write reports, and disseminate information per requirements
Skills
- Evaluate and ensure supplier produced Aero-Engine parts are delivered by commitment dates as well as identify delivery issues and manage sustainable corrective improvement actions
- This remote position requires aspects of Supply Chain Management, Procurement, Manufacturing, and Quality Assurance disciplines along with the ability to travel
- Make detailed observations, gather part and process data, interpret/analyze that data, ensure closure of engineering questions and part non-conformances
- Monitor MRP tools, Production schedules, WIP (shop floor), and Non-conformances against delivery commit dates
- Estimate / revise delivery dates
- Identify bottlenecks, conduct gap analysis, create mitigation plans, generate and track action items to closure
- Work requires the natural ability to easily develop positive, customer-facing, working relationships with engineers, buyers, and program management at both the OEM and supply base levels
- Conduct part transition planning, execution, and verification work
- Document, summarize, write reports, and disseminate information per requirements
- History of customer facing interaction
- Familiarity with MRP, Production Scheduling, Delivery estimation, Risk analysis, Crisis mitigation, and sub-tier supplier involvement
- Experience with warehousing, shipping and distribution
- Assessing Supplier Health / Supplier Development
- Knowledge of purchasing and quoting processes
- Evaluating production capacity in a manufacturing environment
- Planning of Material / Inventory / Tool / Buffer stocks
- History (breadth and depth) with manufacturing processes
- Ability tread/interpret drawings including understanding of GD&T and critical characteristics (KPCs)
- Involvement with Process Planning and Production Readiness reviews
- Familiarity with Control Plans and Operating/Work Instructions
- Exposure to Lean methodologies and tools
- Knowledge of material packaging and handling
- Experience with quality systems and industry standards compliance (including process and material certs)
- Knowledge of part qualification requirements (including PPAP/FAI processes)
- Understanding proper Measurement/Inspection tool use and requirements
- History identifying and resolving part quality and delivery issues - including utilization of formal problem solving tools and NCM requirements
- Familiarity with Six Sigma methodologies, tools, terms
- Experience working within AS9100, ISO9001 environments
- Creating work instructions
- Proficiency using MS office suite
- Self-motivated, disciplined, and organized
- Passion for developing technical and business solutions
- Ability to persuade and influence without authority
- Superior Customer/Supplier interaction
- Excellent verbal and written communication skills
- 100% of travel is required
- U.S. citizenship is required
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
- Short/Long Term Disability
Company Overview