Developmental Services Case Manager(Hybrid)

The Connecticut Department of Administrative Services is seeking dedicated Developmental Services Case Managers to support individuals with disabilities. This role involves building and implementing personalized plans to promote independence and improve quality of life for individuals and their families.

Responsibilities

• Performs activities related to individual services plans for conformity with federal and/or agency standards
• Coordinates and monitors the delivery of waivered services to ensure the federal requirements for reimbursement are met and maintained and monitors completion of appropriate documentation
• Develops social service evaluations and service recommendations
• Oversees and supports continuity of care and waiver benefits
• Monitors development and ensures maintenance of individual files including required documentation
• Provides information and support to individuals and families in obtaining and maintaining social services benefits to ensure continued waiver eligibility
• Provides guidance and support to individual and/or family members in locating appropriate providers in the community
• Convenes, chairs and facilitates interdisciplinary/planning support team meetings to develop, review and/or modify individual service plans
• Coordinates integration of day program, residential, medical and other services provided to each individual and ensures service delivery
• Assists with identifying the need for evaluations, scheduling of evaluations and monitors completion
• Acts as liaison and provides technical assistance to service providers and monitors compliance with departmental and waiver policies and procedures
• Maintains regular contact and provides supportive guidance to assigned individuals and their families
• Gives information to individuals and/or call-in’s, guardians and families regarding their legal rights, departmental policies and procedures, services provided and encourages participation in service planning process
• Schedules program reviews and monitors implementation of specific program recommendations
• Ensures that legal and financial documents are completed in a timely manner
• Informs appropriate supervisor and regional administrative staff when services are not or cannot be provided
• Assists with responses to ICF surveys, inspections and IPR/UR as required
• May review individual service plans for conformity to federal regulations
• May coordinate the development and assist with the implementation of Plans of Correction
• Performs related duties as required

Skills

• A Bachelor's degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional (QIDP) as set forth in federal regulations and interpretive guidelines and two (2) years of professional experience involving responsibility for developing, implementing and evaluating individualized programs for individuals with an intellectual disability in the areas of behavior, education and rehabilitation
• A Master's degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional (QIDP) as set forth in federal regulations and interpretive guidelines and one (1) year of professional experience involving responsibility for developing, implementing and evaluating individualized programs for individuals with an intellectual disability in the areas of behavior, education and rehabilitation
• A degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional (QIDP) is a degree in the field of human services, healthcare or education including but not limited to: nursing, psychology, rehabilitation counseling, special education or sociology
• Incumbents in this class must be eligible for certification as a Qualified Intellectual Disabilities Professional as required by federal regulations
• Incumbents in this class may be required to possess fluency in a foreign language or sign language for designated positions
• Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's license
• Incumbents in this class may be required to travel
• Experience leading meetings and utilizing conflict resolution skills
• Experience working with the concepts of Person-Centered Planning, as well as translating clinical assessment tools and programmatic findings into realistic and measurable objectives
• Experience utilizing critical decision-making involving individual's health and safety
• Experience supporting the principals of self-determination and self- advocacy for people with intellectual and developmental disabilities
• Experience with problem solving and developing creative solutions while working independently
• Experience with working with Microsoft Office 365, including Excel, Word, Outlook and Teams
• Experience with organizing and concisely providing information to others using verbal and written communication skills
• Experience with planning, calculating and arranging financial resources to meet the needs of served individuals while ensuring compliance with budgetary constraints
• Experience with explaining complex service systems to peers, families or people with disabilities from various socio-economic and cultural backgrounds
• Experience directly supporting individuals with Intellectual and Developmental Disabilities
• Experience identifying and coordinating needed resources and supports for individuals with Intellectual and Developmental Disabilities

Benefits

• Professional growth and paid professional development opportunities.
• A healthy work-life balance to all employees!
• The State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service.

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