Senior Partner Account Manager, GSI Americas

Creatio is one of the fastest-growing enterprise SaaS companies, headquartered in Boston, with a global team of 700 dedicated professionals. With amazing opportunities ahead of us. We are looking for a Sr. Partner Account Manager who will be responsible for the relationship management of GSIs and strategic partner accounts across the Americas region while ensuring a good pace of acquisition and overall partner's health, retention, and growth.

• The role will report to the VP of Channels, Chad Gailey.
• This role is based in North America (Remote).

Responsibilities

Partnership Development

• Building strong partner relationships, serving as a trusted advisor to facilitate the growth of the partnership with GSI partners, and as an important point of contact for partners' day-to-day needs
• Using strategic thinking and relationship management to drive growth from existing partners and discover upsell opportunities
• Managing renewals of annual agreements
• Performing quarterly business reviews both onsite and remotely
• Delivering satisfied partner relationships that result in references, case studies, and renewals
• Conducting regularly scheduled partner check-in calls to determine how to maximize client satisfaction

Partner Sales

• Lead generation process
• Lead the qualification process with the partner
• Sales strategy discussion
• Meeting confirmation and participation with a client
• Tight collaboration with the sales team for the fastest progress

Partner Acquisition

• Deep search in social media and identify/contact potential partners for new business opportunities
• Acquire new target partners and supervise the onboarding provision

Requirement

• Minimum 8-10+ years of experience in a software/SaaS business-to-business environment with a proven track record of consistent quota over-achievement
• Experience in managing GSI partner accounts, such as: Deloitte, TCS, Infosys
• Excellent interpersonal skills and an ability to build strong relationships with partners
• Strong personal network within the region
• Driven, highly motivated, and passionate about sales
• Professional sales training would be an advantage, but not essential
• Fluent in English - both verbal and written
• Understanding of CRM and BPM applications, experience in executing business solutions
• Proficient in Microsoft Office Suite, particularly in Excel & PowerPoint.

Interpersonal skills

• Strong analytical and problem-solving skills
• Exceptional organizational and communication skills - both verbal and written
• Comfort working in a fast-paced, ever-changing environment
• Successful multi-tasker with the ability to act autonomously
• Ability to identify and focus on their highest-revenue potential partners
• Understand key industry trends and dynamics
• Able to build and maintain lasting relationships with partners
• Strategic thinking
• Self-motivated, with high energy and an engaging level of enthusiasm
• High level of integrity and work ethic
• Result-driven

What To Expect From Us

• The award-winning product (a Leader in Gartner Quadrants) to be proud of
• A remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide
• Culture of genuine care, ownership, dedication, and high standards (learn more here)
• A vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties
• Caring for your health: Creatio offers several options for medical insurance together with our medical partner
• Creatio offers all team members competitive pay
• Paid leave options for life-qualifying events, sicknesses, etc.

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