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Experienced Co-op, Operations and Customer Center – Join arenaflex's Global Operations Team

100% Remote Full-time Open now

At arenaflex, we're not just a leading airline – we're a global community of innovators, problem-solvers, and customer advocates. Our Operations and Customer Center (OCC) is the heartbeat of our global operations, responsible for making strategic and tactical decisions that keep our flights running smoothly. We're seeking highly motivated and detail-oriented co-op students to join our team for a minimum of three alternating work terms (Fall 2024, Summer 2025, and Spring 2026).

About arenaflex

arenaflex is a world-renowned airline that has been connecting people and cultures for over a century. With a commitment to innovation, customer satisfaction, and operational excellence, we've become a leader in the aviation industry. Our Operations and Customer Center is the operational hub of our global operations, responsible for all strategic and tactical decision-making for any operational disruptions. We're proud to be a part of arenaflex's global team, working together to provide exceptional customer experiences and drive business success.

Key Responsibilities

As a co-op student in our Operations and Customer Center, you'll have the opportunity to work on a variety of projects that will challenge you and help you grow as a professional. Some of your key responsibilities will include:

  • Load Control Center: You'll work with our Load Control Center team to ensure that aircraft weight and balance, fuel distribution, and compliance with manufacturer and company specifications are met. You'll also collaborate with the LCC's back office to create applications and efficiencies that reduce workload for the frontline team.
  • Fuel System: You'll develop strategies, tools, and sustainability policies for annual jet fuel consumption, and research and develop methods to determine safe and efficient fuel loads, improve aircraft routing, and enhance cargo forecasting.

Requirements to Succeed

To be successful in this role, you'll need to meet the following minimum qualifications:

  • Currently pursuing a bachelor's degree in Computer Science, Analytics, Economics, Industrial Engineering, Aviation Management, or a related 4-year degree program.
  • Available to work for three alternating semesters in Atlanta, GA, Monday through Friday.
  • Must be enrolled in an educational institution throughout the co-op program.
  • Willingness and ability to learn new skills and take on new challenges.
  • Team-first attitude with a focus on team success.
  • Strong organizational, project management, and verbal/written communication skills.
  • Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
  • Comfortable working in both group and individual settings.
  • Prioritizes safety and security for oneself and others.
  • Embraces diverse people, thinking, and styles.
  • Must have a high school diploma, GED, or high school equivalency.
  • Must be at least 18 years old and authorized to work in the US.

Preferred Qualifications

While the following qualifications are not required, they will give you a competitive edge in this role:

  • Familiarity or experience with SQL, SAS, Python, R, Tableau, Excel, and PowerPoint.
  • Understanding of airline operations, scheduling, and planning.
  • History of leadership roles in student and community organizations.
  • Passionate about a future career in the aviation industry and serving arenaflex's customers.

What We Offer

As a co-op student at arenaflex, you'll have the opportunity to:

  • Work on real-world projects that will challenge you and help you grow as a professional.
  • Collaborate with experienced professionals in the aviation industry.
  • Develop skills in data analysis, project management, and communication.
  • Gain a deeper understanding of airline operations and customer service.
  • Be part of a dynamic and diverse team that values innovation and customer satisfaction.
  • Enjoy a competitive salary and benefits package.

Work Environment and Company Culture

At arenaflex, we're committed to creating a work environment that's inclusive, supportive, and challenging. Our Operations and Customer Center is a fast-paced and dynamic team that's passionate about delivering exceptional customer experiences. We value diversity, equity, and inclusion, and we're committed to creating a workplace that's welcoming and respectful to all employees.

Compensation, Perks, and Benefits

As a co-op student at arenaflex, you'll receive a competitive salary and benefits package, including:

  • A salary of $65,000 - $75,000 per year.
  • Comprehensive health insurance.
  • 401(k) matching program.
  • Paid time off and holidays.
  • Opportunities for professional development and growth.

How to Apply

If you're a motivated and detail-oriented co-op student who's passionate about the aviation industry, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume, cover letter, and any relevant coursework or projects.

Join arenaflex's Global Operations Team

At arenaflex, we're not just looking for employees – we're looking for team members who share our passion for innovation, customer satisfaction, and operational excellence. If you're ready to take on new challenges and grow as a professional, we encourage you to apply for this exciting opportunity. Apply for this job

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