Manager, Strategic Projects job at Holland America Line in Doral, FL
Title: Manager, Strategic Projects Location: Miami United States Job Description: One of the best-known names in cruising, Princess is the world's leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone. We are looking for an amazing Manager, Strategic Projects to fill this role, which is based in our Doral office. The Manager, Strategic Projects is a high-impact role within the Strategy and Analytics organization, reporting to the Senior Director of Strategic Projects. This position is responsible for leading the day-to-day execution of strategic initiatives that span shipboard and shoreside operations, with a focus on transformation, innovation, and performance improvement. Working closely with cross-functional teams and senior stakeholders, the Senior Manager drives measurable outcomes across high-priority projects, contributing to the brand's long-term success and operational excellence. Here is a summary of what Princess is looking for in its Manager, Strategic Projects. Is this you?
Responsibilities
Execution & Performance Lead the day-to-day execution of strategic projects spanning shipboard operations (e.g., guest experience, onboard revenue, product innovation) and shoreside process improvements. Manage project workstreams from scoping through implementation, including timelines, deliverables, stakeholder coordination, and risk mitigation. Navigate complex, ambiguous challenges across operational, financial, and guest experience domains, bringing structure and clarity to loosely defined problems. Drive measurable impact through strategic execution, contributing to cost savings, revenue growth, and operational efficiency. Support the development of executive-level presentations and reporting materials that communicate progress, insights, and recommendations to senior leadership. Strengthen Princess Cruises' competitive position through continuous improvement and transformation. Innovation Leadership & Process Improvement Identify and help resolve cross-functional barriers to execution, often requiring influence and negotiation across teams and leadership levels. Translate strategic vision into actionable plans with clear milestones and measurable outcomes. Develop data-driven business cases and implementation plans for initiatives with significant financial and operational implications. Champion experimentation and ideation within project workstreams, fostering a culture of innovation and agility. Innovation Leadership & Process Improvement Identify and help resolve cross-functional barriers to execution, often requiring influence and negotiation across teams and leadership levels. Translate strategic vision into actionable plans with clear milestones and measurable outcomes. Develop data-driven business cases and implementation plans for initiatives with significant financial and operational implications. Champion experimentation and ideation within project workstreams, fostering a culture of innovation and agility. Strategic Collaboration Collaborate with stakeholders across Princess Cruises and other Carnival Corporation brands to align on priorities, share insights, and ensure consistency in execution. Represent the Strategic Projects function in cross-functional forums, contributing to enterprise-wide initiatives and strategic planning efforts. Coordinate closely with analysts and other team members to ensure alignment, accountability, and shared ownership of outcomes. Team Support & Leadership Provide mentorship and guidance to junior team and analysts Contribute to a high-performance team culture focused on innovation, impact and collaboration Support hiring, onboarding, and development of new team members as needed.
Requirements
Bachelor's degree required; MBA or equivalent advanced degree preferred. 5+ years of experience in strategic project management, preferably in hospitality, cruise, or travel industries. Proven ability to lead cross-functional initiatives and deliver measurable outcomes Strong analytical, communication and stakeholder management skills. Strong understanding of shipboard operations and guest experience drivers. Ability to thrive in a fast-paced, matrixed environment. Experience working with global teams and multicultural environments. Strong analytical and financial acumen. This position is considered Hybrid and follows the Company's schedule of three days in the office per week (Tuesday - Thursday) What You Can Expect Cruise and Travel Privileges for You and Your Family Health Benefits 401(k) Employee Stock Purchase Plan Training & Professional Development Tuition & Professional Certification Reimbursement Rewards & Incentives Our Culture… Stronger Together Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/ Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Americans with Disabilities Act (ADA) Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. #PCL Apply tot his job Apply To this Job