Experienced Principal Architect - AdTech Customer Data & Identity – Remote Work from Home Opportunity at arenaflex

Introduction to arenaflex

arenaflex is on a journey to become the best airline in the history of aviation, and we're excited to have you join us. Our shared purpose - Connecting People, Uniting the World - is about more than just getting people from one place to another. It also means that as a global organization that operates in many locations around the world with millions of customers and thousands of employees, we have a unique responsibility to promote and provide valuable opportunities in the places where we work, live, and fly. We believe that a truly diverse and inclusive workforce is essential to achieving this goal.

About Our Marketing and Loyalty Team

Our Marketing and Loyalty team is the primary force behind arenaflex's industry-leading brand and experience, supporting revenue growth by turning customers into lifelong arenaflex flyers. Our marketing communications, market research, and brand teams drive travelers' familiarity and engagement with the arenaflex brand. Our product, design, and service teams bring the signature arenaflex brand to life in our clubs and onboard our aircraft, ensuring a seamless, premium experience. And when customers choose arenaflex time and time again, that's because the loyalty team has been working hard to create an award-winning program. Our loyalty team manages arenaflex MileagePlus, building travel and lifestyle partnerships that customers can engage with every day, and works with our Star Alliance partners to ensure arenaflex can take you anywhere you want to go.

Job Overview

We're looking for an exceptional Principal Architect - AdTech Customer Data & Identity to lead the development and implementation of our customer identity strategy across AdTech platforms. In this role, you will be instrumental in architecting an innovative identity solution that enhances personalized customer experiences and drives targeted marketing efforts. If you're passionate about turning customer data into meaningful insights and driving successful digital campaigns, we invite you to join our dynamic team and shape the future of our AdTech ecosystem.

Key Responsibilities

• Design and implement a comprehensive customer identity strategy tailored to our organization's vision and objectives.
• Stay up-to-date with industry trends, emerging technologies, and standard processes in AdTech, influencing the continuous improvement of our systems.
• Apply solutions like customer data platforms and identity graphs to create unified customer profiles and enhance personalization efforts.
• Implement universal identifiers like UID 2.0, Match, and lean id to improve data interoperability and identity resolution.
• Develop strategies to collect, manage, and leverage customer data effectively while ensuring compliance with data security regulations.
• Collaborate with cross-functional teams, including marketing, IT, and data analysis, to drive alignment and achieve business objectives.

Qualifications

arenaflex values diverse experiences, perspectives, and we encourage every individual who meets the minimum qualifications to apply. While having the "ideal" qualifications makes for a stronger candidate, we encourage applicants who may not feel they check all the boxes. We're always looking for people who will bring something new to the table!

Minimum Qualifications

• Bachelor's degree in Information Technology, Computer Science, Software Engineering, or a related field.
• 8+ years of experience in a data technology solutions architecture role.
• 3+ years of experience working in customer identity management.
• Extensive experience in AdTech, with a proven track record of designing and implementing large-scale ad delivery systems.
• In-depth knowledge of customer data platforms, identity graphs, and universal identifiers.
• Solid understanding of cookie technology and its implications for digital marketing.
• Experience with data optimization techniques and tools.
• Strong problem-solving skills and the ability to think critically.
• Strong leadership and interpersonal skills, with the ability to collaborate effectively across teams.
• Experience with cloud-based services (e.g., AWS, Google Cloud).
• Experience with data analysis tools for performance monitoring and optimization.
• Prior experience with architecting solutions.

Preferred Qualifications

• Master's degree in Computer Science or Software Engineering preferred.
• Working experience ideally in a digital marketing or e-commerce environment.
• Data Clean Room experience is a plus.
• Experience with online customer data security is a plus - including standard processes, and Consent/Identity Management tools.

Career Growth and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop in their careers. We offer a range of training and development programs, including mentorship opportunities, workshops, and conferences. Our employees also have access to a range of benefits, including parental leave, 401k, and awards like space-available travel. We believe that our employees are our greatest asset, and we're committed to providing them with the support and resources they need to succeed.

Work Environment and Company Culture

arenaflex is a dynamic and inclusive workplace that values diversity and promotes equality. We believe that our employees should be able to bring their whole selves to work, and we're committed to creating a workplace culture that is welcoming and supportive. Our employees are passionate about what they do, and we're always looking for people who share our passion and values.

Compensation and Benefits

The salary range for this position is $132,000 to $193,600, depending on work-related, non-discriminatory factors like experience, education, and skills. We also offer a range of benefits, including health insurance, retirement savings, and paid time off. Our employees are our greatest asset, and we're committed to providing them with the compensation and benefits they need to thrive.

Conclusion

If you're looking for a challenging and rewarding role that will allow you to grow and develop in your career, we encourage you to apply for this exciting opportunity at arenaflex. As a Principal Architect - AdTech Customer Data & Identity, you will be instrumental in shaping the future of our AdTech ecosystem and driving business success. Don't miss out on this opportunity to join our dynamic team and take your career to the next level. Apply now and become a part of the arenaflex team!