Marketing Operations Specialist

Bausch + Lomb is a leading global eye health company dedicated to enhancing the gift of sight. The Marketing Operations Specialist will support marketing initiatives for ophthalmology pharmaceutical products, focusing on project management, administrative support, and the use of AI tools to improve workflows and productivity.

Responsibilities

• Coordinate and manage marketing-related contracts, including vendor agreements, agency statements of work, consulting agreements, and speaker or KOL-related documentation, in alignment with legal, compliance, and procurement requirements
• Track contract status, approvals, renewals, and budgets, ensuring timely execution and documentation
• Serve as a key liaison between marketing, legal, compliance, procurement, finance, and external vendors
• Maintain organized records for marketing activities, approvals, and documentation in accordance with pharmaceutical regulatory standards
• Provide administrative support to marketing and sales leaders, including expense, travel, and meeting coordination
• Support planning and execution of marketing projects such as campaigns, product launches, congress activities, promotional materials, and digital initiatives
• Develop and maintain project timelines, task lists, and status updates to ensure on-time delivery
• Coordinate cross-functional stakeholders and external partners to keep projects moving forward efficiently
• Identify risks, bottlenecks, and process gaps and proactively propose solutions
• Assist with development and review of marketing materials, including promotional assets, sales tools, and digital content, following internal review and approval processes (e.g., MLR)
• Support meeting planning, training initiatives, advisory boards, and congress logistics
• Track key deliverables, milestones, and post-project documentation
• Utilize AI-powered tools (e.g., generative AI, workflow automation, project management software, content assistance tools) to improve productivity, reporting, documentation, and project coordination
• Identify opportunities to optimize marketing workflows using AI and automation while maintaining compliance
• Partner with marketing leadership to pilot new tools or processes that improve efficiency and scalability
• Actively build marketing knowledge across brand strategy, market dynamics, and customer engagement in ophthalmology
• Seek opportunities to take on increasing responsibility in campaign planning, analysis, and strategic support
• Stay current on pharmaceutical marketing best practices, compliance requirements, and emerging AI capabilities

Skills

• Bachelor's degree in Marketing, Business, Life Sciences, Communications, or a related field
• 1–3 years of experience in marketing coordination, project management, marketing operations, or administrative roles—preferably within pharmaceuticals, healthcare, or a regulated industry
• Experience managing contracts, documentation, or administrative workflows
• Demonstrated ability to manage multiple projects simultaneously with strong attention to detail
• Hands-on experience using AI tools to improve efficiency, organization, or content development
• Strong communication and collaboration skills
• Experience in pharmaceutical, biotech, medical device, or ophthalmology-related marketing is strongly encouraged
• Familiarity with promotional review processes (PRC/MLR), compliance standards, and vendor management is preferred
• Interest in developing into a marketing strategist, brand marketer, or product marketer role is preferred

Benefits

• Short-term and/or long-term incentives
• Medical, dental, vision insurance
• Disability and life insurance
• 401(k) plan and company match
• Tuition reimbursement program (select degrees)
• Company holidays
• Well-being benefits
• Sick time
• Floating holidays
• Paid vacation

Company Overview