Senior Systems & Data Analyst – Connected Grid Initiative

Job Description:

• Establish and manage systems in support of internal operations (~ 70%)
• Manage implementation, operations, training, and population of Salesforce grantee data, including:
• Recording information and tracking documentation for new and existing grantees, including tracking grantee milestones;
• Engaging with the grant making team to assess needs, deliver training, and identify feature improvements in partnership with an external vendor.
• Lead implementation and ongoing operations of Salesforce Grants Management System (GMS), including scoping needs with the PO team and CGI’s fiscal sponsor, testing, troubleshooting with grantees, and identifying opportunities to streamline the grant application process (e.g., automation emails),
• Lead development of an improved grantee database (potentially in Airtable, Salesforce, or another platform) to enable portfolio-wide analysis and insights,
• Design and build a database and user interface to replace the existing Excel-based Grants Tracker to improve quarterly grant making process and improve data entry.
• Manage the implementation, operations, training, and population of Salesforce funder data, engaging with the Director of Strategic Partnerships to assess, refine, and enhance CRM practices and funder data maintenance.
• Manage systems in support of external engagement, including the CGI Hub website and administration of grantee inquiries via the Hub, email listservs, and CGI website (~ 20%)
• Other duties as needed in support of Director of Operations, Director of Strategic Partnerships, Program Officers, and the Executive Director (~10%)
• Provide logistical support for retreats and convenings
• Support vendor and project management
• Assist with development of proposals and donor reports

Requirements:

• 3–5+ years of experience in CRM, database systems, or operations roles, ideally within philanthropy, nonprofits, or organizations managing grants or complex stakeholder data.
• Hands-on experience with Salesforce (e.g., data management, customization, reporting, or system administration) or similar cloud-based relational database systems.
• Demonstrated ability to manage and improve complex systems and workflows, including implementation, user training, troubleshooting, and vendor coordination.
• Strong data management skills, including comfort building fields, maintaining data quality, conducting QC, and developing tools or dashboards that support analysis and decision-making.
• Experience designing or maintaining databases (Salesforce, Airtable, or other platforms) and developing user-friendly interfaces or trackers to streamline data entry and reporting.
• Ability to juggle multiple priorities, manage recurring quarterly cycles, and meet deadlines across operational, data, and system-related workstreams.
• Experience collaborating with program teams or end users, gathering requirements, translating needs into practical system solutions, and supporting change management.
• Strong analytical skills, including the ability to interpret portfolio data, identify trends, and support organizational learning.
• Clear written and verbal communication skills, with the ability to explain technical or data-related concepts in accessible, user-friendly terms.
• Experience managing external vendors or technical partners to ensure timely, high-quality system improvements or integrations.
• A collaborative working style, comfort with autonomy, and enthusiasm for contributing to a small, fast-paced, early-stage team.
• High degree of integrity, sound judgment, discretion, and attention to detail.
• Proficiency with Microsoft Office Suite, Google Workspace, and Zoom required.
• Experience with Salesforce administration, WordPress or similar CMS platforms, or basic HTML is a plus.

Benefits:

• Workplace & Travel: This is a fully remote role. All team members work from home offices and are typically travel quarterly for in-person team meetings, conferences, and industry events.
• Compensation: Multiplier provides a comprehensive compensation package, including competitive salary ($90,000-105,000 annual salary (commensurate with relevant experience and skills); final offer will depend on experience and qualifications), excellent medical and dental benefits, retirement savings, and generous vacation and sick leave policy.

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