IT Asset Support Technician

Consumer Cellular, Inc. is a wireless provider focused on serving Americans aged 50 and above. They are seeking an IT Asset Support Technician to manage the day-to-day operations of IT Asset Management, including shipping, receiving, tracking, and imaging of IT hardware.

Responsibilities

• Receive incoming IT equipment and verify contents against purchase orders
• Log and track assets using inventory management systems
• Image laptops and desktops using standard company procedures
• Package and ship IT hardware to employees and remote offices
• Maintain organized storage and staging areas for IT assets
• Assist with returns, repairs, and warranty claims
• Support basic troubleshooting during imaging and setup
• Help with periodic inventory audits and reconciliations

Skills

• High school diploma or equivalent; some college or technical training preferred
• 1+ year of experience in IT support, shipping/receiving, or asset management
• Familiarity with Windows OS and basic PC hardware
• Ability to lift and move IT equipment (up to 50 lbs)
• Strong attention to detail and organizational skills
• Comfortable using shipping platforms (UPS, FedEx) and asset tracking tools
• Experience with imaging tools like Intune, SCCM, Autopilot, or MDT
• Exposure to ITAM platforms (e.g., Service Desk Plus, ServiceNow, Lansweeper)
• CompTIA A+ or similar certification

Benefits

• Medical insurance (98% company-paid for full-time employee only coverage)
• Dental and Vision insurance (100% company-paid for full-time employee only coverage)
• 401(k) company match of 100% up to 6% of your pay
• Discounted Consumer Cellular wireless phone plan for employees
• Paid Time Off (PTO) available following a 30-day waiting period
• 6 company-paid holidays plus 16 hours of floating holiday accrual per year
• Flexible Spending Accounts (FSA) for health care and dependent care expenses
• Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)
• Long-Term Disability insurance (100% company-paid)
• Employee Assistance Program (100% company-paid)
• Education reimbursement
• Employee rewards program
• Accrue up to 40 hours in 1st year for hourly positions and up to 120 hours for salaried positions.

Company Overview

Company H1B Sponsorship