Customer Billing Assistant
IP House empowers brands and rights holders to manage and protect intellectual property on a global scale through innovative technology. The Customer Billing Assistant plays a vital role in ensuring accurate client billing and managing financial workflows between the Finance and US Operations teams.
Responsibilities
- Collect, validate, and submit billing information from internal teams to support client invoicing
- Monitor billing cycles and ensure invoices are issued in accordance with client agreements and timelines
- Identify and resolve billing discrepancies with internal teams and clients
- Monitor client budgets and ensure alignment with project scopes
- Track operational expenses and reconcile accounts to support financial reporting
- Respond to Accounts Payable inquiries related to billing, subcontractor and vendor payments
- Coordinate with vendors and AP teams to resolve payment issues
- Handle confidential financial and client data according to data protection regulations
- Support teams by gathering and preparing documentation for internal and external audits
Skills
- Strong analytical, organizational, and problem-solving skills
- Strong data entry skills with excellent attention to detail
- Ability to manage multiple tasks simultaneously while maintaining professionalism
- Effective communication and collaboration abilities
- Experience working with Microsoft Office Suite software, including Outlook and Excel
- Experience in billing, accounts payable, or financial coordination (professional services preferred)
- Proficiency in financial systems; SQL and NetSuite knowledge a plus
Benefits
- Flexible work environment
- Comprehensive benefits package designed to support the health, well-being, and financial security of our employees and their families
Company Overview