Associate Outreach Consultant
TRC Companies, Inc. is a pioneering firm that combines science and technology to deliver innovative solutions. They are seeking an Outreach Consultant to support outreach and enrollment in energy efficiency programs, focusing on engaging stakeholders and driving program participation.
Responsibilities
- Performs a variety of increasingly complicated project tasks with limited oversight
- Performs work in accordance with budget, timelines and deliverables of projects
- Capable of identifying potential project issues, forming hypotheses related to the work being performed and assisting with adoption of processes/methodologies
- Ensures program goals are met
- Build relationships with partners, clients and customers
- Prepare and update materials for trade shows and events
- Support the implementation of projects and contribute to developing reports
- Deliver marketing materials to help customers understand and participate in energy efficiency programs
- Identify outreach opportunities by ascertaining customer requirements and analyzing how the program can reach customers
- Attend and present at tradeshows and events as necessary, to promote and educate customers and program partners on the benefits of the Program
- Developing, conducting, and managing program outreach activities to generate project leads from stakeholders including community action agencies, property owners, and property managers
- Managing enrollment key performance indicators (KPIs) and a pipeline of properties to be enrolled
- Creating templates and scripts to support outreach and communication efforts
- Experience utilizing a Customer Relationship Management (CRM) system or a similar system to effectively track pipeline/outreach/sales activities
- Maintaining up-to-date and accurate records to ensure program and contract compliance
- Maintain an appropriate level of technical proficiency for consulting with prospective customers regarding participation
- Ensuring documentation accuracy, completeness, and compliance across the outreach and enrollment team
- Work independently, as well as closely with other functional groups, including project coordination and field support
- Assist with the training and shadowing of new and existing team members
- Gains sector/domain-specific knowledge and develop core skills
- Travel expectations within assigned territory
Skills
- Performs a variety of increasingly complicated project tasks with limited oversight
- Performs work in accordance with budget, timelines and deliverables of projects
- Capable of identifying potential project issues, forming hypotheses related to the work being performed and assisting with adoption of processes/methodologies
- Ensures program goals are met
- Build relationships with partners, clients and customers
- Prepare and update materials for trade shows and events
- Support the implementation of projects and contribute to developing reports
- Deliver marketing materials to help customers understand and participate in energy efficiency programs
- Identify outreach opportunities by ascertaining customer requirements and analyzing how the program can reach customers
- Attend and present at tradeshows and events as necessary, to promote and educate customers and program partners on the benefits of the Program
- Developing, conducting, and managing program outreach activities to generate project leads from stakeholders including community action agencies, property owners, and property managers
- Managing enrollment key performance indicators (KPIs) and a pipeline of properties to be enrolled
- Creating templates and scripts to support outreach and communication efforts
- Experience utilizing a Customer Relationship Management (CRM) system or a similar system to effectively track pipeline/outreach/sales activities
- Maintaining up-to-date and accurate records to ensure program and contract compliance
- Maintain an appropriate level of technical proficiency for consulting with prospective customers regarding participation
- Ensuring documentation accuracy, completeness, and compliance across the outreach and enrollment team
- Work independently, as well as closely with other functional groups, including project coordination and field support
- Assist with the training and shadowing of new and existing team members
- Gains sector/domain-specific knowledge and develop core skills
- Travel expectations within assigned territory
- Sales or business development experience, preferably within the energy sector, or the design or construction industries
- Energy efficiency-related certifications are a plus, such as Certified Energy Manager (CSM) or LEED AP (LEED Accredited Professional)
- Experience working with state agencies, public authorities or utilities preferred
- Experience with residential single family or multifamily property owners or managers
- Experience with income qualified communities
- Awareness and familiarity with Kentucky energy efficiency landscape, related regulatory requirements, and key players
Benefits
- Medical, dental, vision, and disability insurance.
- 401k package that includes both traditional and Roth IRA options and Company match.
- Paid time off contingent upon full time or part time status and level of seniority (ranging from 15 to 25 days per year).
- All full-time employees enjoy a minimum of 8 Paid Holidays per year.
- TRC ensures that all employees, including those that work part-time, receive paid sick, family, and disability leave in accordance with the laws of their state of residence.
Company Overview