Compliance Advisory Manager

About the position LendingClub's Compliance Team is looking for a talented and experienced Compliance Advisory Manager - Operations. You'll be responsible for assisting the Lending Operations Compliance Officer with the assessment of risks associated with all laws, regulations, and regulatory rules applicable across the lending life cycle and to ensure appropriate and sufficient controls are in place to mitigate those risks. Specific areas of operational focus include credit policy development, model testing and validation, applicant sourcing, application processing and underwriting, funding, account servicing, collections, and asset recovery. Areas of regulatory focus include, Bank Operations (Call Center), Payments, Disputes Collections with focus on horizontal regulations, but are not limited to FCRA, FDCPA, MLA/SCRA, TCPA, EFTA, Reg E, Reg B, SCRA/MLA and other banking and lending-related federal and state laws and regulations. You'll report directly to the Sr Director, Lending Operations Advisory Compliance.

Responsibilities

• Assist with the assessment of all regulatory risks related to lending and banking operations, with focus on horizontal regulations across the bank.
• Identify gaps in controls, highlighting areas of highest risk, and developing appropriate risk mitigation strategies.
• Develop and maintain policies, standards, and other documented measures to formally set forth the principles and practices of regulatory compliance related to lending operations.
• Work with business leaders and management to socialize lending and banking operations compliance principles and practices and assist with developing procedures, systems, and processes to execute policy requirements.
• Lead compliance oversight and establish horizontal programs with senior business leaders for FDCPA, FCRA, TCPA, SCRA/MLA.
• Assist with the development of regulation-based training and targeted role-based training covering the laws, regulations, and policy requirements related to lending operations.
• Establish monitoring protocols to assess and measure operations compliance with legal and regulatory requirements and identify defects and deficiencies requiring corrective action.
• Ensure material compliance issues identified by any means and through any source related to lending operations are recorded, tracked, and reported to ensure their appropriate and timely resolution.
• Coordinate with Regulatory Change Management to identify new or changes to laws, regulations, and regulatory guidance related to lending operations compliance and work with business management to operationalize requirements.
• Prepare, deliver, and effectively communicate analysis and reporting regarding bank and lending operations compliance to oversight committees and management.

Requirements

• 3+ years of relevant experience in financial services risk and compliance functions; Bachelor's degree in a related field of study; or equivalent work experience.
• Ability to develop and lead compliance programs to address complex problems or needs; ability to drive results by leveraging strong business relations and project management.
• Ability to deliver quality results in the face of competing priorities, aggressive timelines, and evolving direction.
• Self-starter, willing to take ownership and drive initiatives to resolution while reporting appropriately on progress made and raising awareness when difficulties are encountered.
• Exceptional organizational skills with strong attention to detail and accuracy.
• Strong problem solving and analytical skills, particularly with large data sets.
• Desire and ability to quickly learn about the activities of our unique business model, advanced technology capabilities, and evolving regulatory environment.
• Familiarity with federal regulations related to the following activities: FCRA, FDCPA, MLA/SCRA, TCPA, EFTA, Reg E, Reg B, SCRA/MLA and other banking and lending-related federal and state laws and regulations.
• Certified Regulatory Compliance Manager (CRCM) certification preferred.
• Experience supporting regulatory examination and compliance audits, including developing and tracking timely corrective action.
• Excellent proficiency in Microsoft Excel, PowerPoint, Visio, and other Office products.

Nice-to-haves

• Certified Regulatory Compliance Manager (CRCM) certification preferred.

Benefits

• Medical, dental and vision plans for employees and their families
• 401(k) match
• Health and wellness programs
• Flexible time off policies for salaried employees
• Up to 16 weeks paid parental leave
• Bonus based on company performance, employee performance and eligible earnings
• Equity options.

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