[Remote] Senior Sales Operations Analyst (CRM, SQL, Power BI, Excel, etc.)

Note: The job is a remote job and is open to candidates in USA. Inovalon was founded in 1998 on the belief that technology and data would empower the transformation of the healthcare ecosystem. The Senior Sales Operations Analyst will work directly with the Manager of Sales Operations to create actionable initiatives that optimize sales productivity and drive key metrics, collaborating with various teams to support the Go To Market Strategy.

Responsibilities

• Analyze, audit, evaluate, and report sales data in partnership with other analytics teams to increase sales productivity
• Make recommendation in regards to sales patterns, trends, and future purchases to drive business decisions
• Communicate and analyze sales reporting to Management and build commission plans
• Collaborate with Salesforce Administrators in enforcing processes and tools that maintain the integrity and accuracy of Salesforce.com data
• Development of internal audits and controls to ensure integrity of business processes and data
• Recommend enhancements and modifications to the Sales CRM tool and processes as the needs of the organization expand and evolve
• Communicate and work alongside developer resources to build and QA custom Sales CRM tool solutions
• SQL and Power BI (PBI) experience preferred but not required
• Strong MS Office (Excel) experience and knowledge required
• Perform analysis of data from multiple sources and make business recommendations to include understanding of territory planning and building new territories
• Load sales related data to SFDC as needed including sales activities, sales campaign information
• Ability to interrupt data that leads to business outcomes
• Maintain systems process documentation (Sales Operation Manual)
• Provides cross-functional support and assists Sales management on projects as needed
• Provide overall support and departmental coordination for Sales Operations team inquiries, ad-hoc requests and projects
• Maintain compliance with Inovalon’s policies, procedures and mission statement
• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer

Skills

• 4+ years of experience
• Bachelor's degree in Business or equivalent background and experience required
• Strong MS Office (Excel) experience and knowledge required
• Ability to interrupt data that leads to business outcomes
• Maintain compliance with Inovalon's policies, procedures and mission statement
• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position
• SQL and Power BI (PBI) experience preferred but not required

Benefits

• Health insurance
• Life insurance
• Company-paid disability
• 401k
• 18+ days of paid time off

Company Overview

• A technology company combining data analytics and targeted interventions to achieve meaningful impact across the healthcare landscape. It was founded in 1998, and is headquartered in Bowie, Maryland, USA, with a workforce of 1001-5000 employees. Its website is http://www.inovalon.com.

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