[Remote] MD Claims Adjuster - National General

Note: The job is a remote job and is open to candidates in USA. National General is a part of The Allstate Corporation, which offers various insurance products through a large network of agents and directly to consumers. They are seeking an experienced Material Damage Claims Adjuster responsible for investigating automobile accidents, determining coverage and liability, and negotiating claims within authority.

Responsibilities

• Applies a basic understanding of systems and technology used within the company
• Partners to determine subrogation or fraud potential and how to handle
• Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
• Begins recognizing and identifying body parts of a vehicle and other potential property damage
• Identifies customer needs and works to meet those needs using appropriate customer service skills

Skills

• Experience as a Material Damage (MD) Claims Adjuster
• Basic understanding of systems and technology used within the company
• Ability to determine subrogation or fraud potential and how to handle
• Basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Ability to handle basic investigation regarding most aspects of auto claims (coverage, liability and damages)
• Ability to recognize and identify body parts of a vehicle and other potential property damage
• Ability to identify customer needs and work to meet those needs using appropriate customer service skills
• Located in the CST or EST time zones
• Exceptional communication skills
• Strong customer service orientation
• Keen attention to detail
• Metrics-driven mindset with the ability to meet performance goals
• Strong organizational skills to manage multiple tasks in a fast-paced environment

Company Overview