P/T Evening Legal Asst and Intake Coordinator for Law Office

AW Law is an education law firm based in Columbus, Ohio, seeking a part-time evening legal assistant and intake coordinator. This role involves conducting initial client intake interviews, scheduling consultations, and ensuring compliance with firm policies while providing excellent client service.

Responsibilities

• Conducting initial intake interviews of potential clients and scheduling consultation with attorneys
• Assisting in identifying potential conflicts of interest
• Explaining our fee structure to clients and collecting payment for consultations
• Accurately gathering and entering detailed client information into firm case management software
• Processing credit card payments and ensuring they are accurately tracked in firm case management software
• Occasionally sending and confirming engagement letters for new and existing clients
• Occasionally declining client representation and providing appropriate referrals as directed by attorneys
• Communicating promptly and effectively with new and existing clients, attorneys, and firm employees
• Ensuring compliance with Firm policies and procedures, including but not limited adhering to attorney ethics code

Skills

• Excellent interpersonal skills with a positive, client-oriented demeanor
• A high level of professionalism
• Strong attention to detail
• Empathy and patience for people going through difficult situations
• The ability to work independently, problem solve, and think critically in a fast-paced environment
• The ability to quickly transcribe and synthesize new information
• Proficiency in Microsoft 365 and the ability to learn new programs
• Able to follow directions carefully and meet deadlines
• Team-player and positive attitude
• Commitment to personal and professional ethics
• Excellent time management and organizational skills
• A solution-based approach in all aspects of work
• Professional fluency in English
• Experience working with MyCase preferred but not required

Benefits

• Parental leave/short term disability
• Retirement plan with employer matching

Company Overview